Entry-Level Field HVAC & Plumbing Technician
A. O. Smith Corporation
14 days+
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Benefits offered by this job
Job summary
A leading manufacturing company in Lebanon, Tennessee is seeking a qualified Customer Support Technician to assist customers with product inquiries and issues. Candidates should have HVAC-related experience, a diploma or equivalent education, and proficiency in Microsoft Word and Excel. This role involves troubleshooting, maintaining records, and working on customer service tasks in a dynamic environment. Comprehensive benefits and competitive compensation are offered.
Qualifications
- Two to four years of HVAC related experience or equivalent education/experience.
- Ability to solve practical problems and deal with a variety of concrete variables.
Responsibilities
- Respond to customer inquiries on the telephone, online, and by mail.
- Understand and troubleshoot water heater piping applications.
- Provide assistance to other departments as needed.
Skills
Customer Service experience
Proficient in Microsoft Word
HVAC related experience
Electrical or Mechanical experience
Education
One-year certificate from college or technical school
High School Diploma or GED
Associate Degree in Related Field
Tools
Control Systems (PLCs)
Building Integration Systems
JDE
Agile
Job description
A leading manufacturing company in Lebanon, Tennessee is seeking a qualified Customer Support Technician to assist customers with product inquiries and issues. Candidates should have HVAC-related experience, a diploma or equivalent education, and proficiency in Microsoft Word and Excel. This role involves troubleshooting, maintaining records, and working on customer service tasks in a dynamic environment. Comprehensive benefits and competitive compensation are offered.
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