Entry-Level Drain Technician: Growth, Training & Flexible Schedule

Willard Heating and Cooling; Richland Hills (TX); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Prescription Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Matching 401(k)

Paid Holidays

Paid Time Off

Job summary

Willard Heating and Cooling in Richland Hills, TX is seeking a Drain Technician to identify and fix drainage issues, perform hydro-jetting, and promote additional services. The role requires lifting up to 150 pounds, strong plumbing knowledge, and excellent customer service.

Flexible schedule and on-site work are expected. Responsibilities include using video inspection, documenting work, and maintaining safety standards.

Qualifications

• Good communication and interpersonal skills
• Avaiable to work long hours as needed
• Valid Driver's License
• Must be able to pass a drug screen and background check
• Familiarity with diagnosis and repair of residential plumbing issues
• Strong knowledge of plumbing systems, equipment, and fixtures

Responsibilities

• Must be able to lift 150 pounds
• Identify and resolve a wide range of drainage issues, including clogged drains, slow-moving water, sewer line backups, and root intrusion
• Utilize advanced tools like video inspection and hydro-jetting to provide efficient, accurate solutions
• Recommend and sell additional services that improve system performance, such as drain cleaning packages, preventative maintenance, sewer camera inspections, or drain replacement solutions
• Ability to speak and maintain professionalism to customers, team members, and vendors
• Ability to manage stress, difficult or emotional customer situations
• Ability to work a flexible schedule and maintain attendance based on business needs
• Diagnose and troubleshoot drain problems, including blockages, leaks, and pipe damage
• Utilize specialized tools and equipment to perform drain cleaning, unclogging, and repair
• Install, repair, and maintain drainpipes, fitting, and fixtures
• Provide excellent customer service and ensure customer satisfaction
• Maintain detailed records of services, including documenting pictures of before and after services have been completed
• Educate customers on best practices for their drain systems
• Adhere to company safety protocols and procedures
• Attend appropriate safety training as required by the company

Skills

Communication skills

Interpersonal skills

Willing to work long hours

Job description

Willard Heating and Cooling in Richland Hills, TX is seeking a Drain Technician to identify and fix drainage issues, perform hydro-jetting, and promote additional services. The role requires lifting up to 150 pounds, strong plumbing knowledge, and excellent customer service.

Flexible schedule and on-site work are expected. Responsibilities include using video inspection, documenting work, and maintaining safety standards.