Entry Level Customer Service & Sales Representative

Response Inc.; Dallas (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in customer service and sales is seeking dynamic Entry Level Customer Service & Sales Representatives. In this exciting role, you will engage with consumers, enhance customer experiences, and develop strong relationships while driving sales through innovative promotional campaigns. The ideal candidate will possess a Bachelor’s degree in business or marketing and demonstrate exceptional active listening and empathy skills. This opportunity offers a chance to grow within a thriving team, where your contributions will help shape the future of customer service in the Dallas community. If you are passionate about people and eager to make an impact, this role is perfect for you.

Qualifications

• Bachelor’s degree in business or marketing is required.
• Must have strong interpersonal skills and a drive for perfection.

Responsibilities

• Contact and engage consumers from provided lead lists.
• Answer questions regarding orders, payments, and promotions.
• Drive sales through promotional campaigns.

Skills

Active Listening

Empathy

Public Speaking

Sales Skills

Leadership Skills

Education

Bachelor’s degree in business

Bachelor’s degree in marketing

Job description

A thriving Customer Service and Sales firm, we are a dynamic team that serves the Dallas community with the best service options in the area. We are a regional team of innovators, inspired entrepreneurs, and goal achievers. Our mission statement holds to the leadership team we have in place. We need our team to innovate to continue leading our industry. That is simply what we do daily for our clients and customers.

Our Entry Level Customer Service & Sales Representatives work with the Customer Service and Sales team. They will be accountable for establishing best practices and refining processes that support customer care objectives and overall sales margins.

Responsibilities of the Entry Level Customer Service & Sales Representative:

• Contacting and engaging consumers from provided lead lists from clients, eventually progressing to developing new business and maintaining current relationships.
• Answer questions regarding order status, payment, product, promotions, and technical problems related to the customer experience.
• Displays active listening skills, perceives emotional awareness under challenging situations, and empathizes with customers to enhance an overall positive experience.
• Gain product and service knowledge by attending client meetings related to technology, sales promotions, and product updates.
• Developing strong leadership and interpersonal skills.
• Driving sales through promotional campaigns.

What We Are Looking For:

• Bachelor’s degree in business, marketing, or similar concentrations.
• A consistent overachiever with a drive for perfection.
• Must be able to work full-time hours and have weekend availability.
• Able to travel at least 1 or 2 weeks outside of the home branch for learning and networking purposes.
• Patience, empathy, and passion for people.
• Confidence and public speaking skills.