Entry-Level Customer Service & Sales Associate - Start ASAP

Drive IT

Wilmington (NC)

On-site

USD 35,000 - 50,000

Full time

14 days+

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Benefits offered by this job

Bonus based on performance

Signing bonus

Flexible schedule

Company parties

Competitive salary

Job summary

Drive IT, based in Wilmington, NC, is seeking an entry-level Customer Service / Sales Representative to join our expanding team. You will engage with clients, handle existing accounts on a one-on-one basis to boost retention and satisfaction, and present a professional image for our clients.

No prior experience is required; full training is provided. Ideal candidates have retail or hospitality backgrounds, excellent communication, and a friendly, fast-learning attitude to thrive in a fast-paced,

Qualifications

Previous retail / hospitality / customer service experience is a plus; full training is provided.
Some experience in a customer-facing role is advantageous for progression; related fields accepted.
Excellent communication skills are required.
Professional and customer-focused conduct is essential.

Responsibilities

Be the professional face of our clients.
Handle existing business/personal accounts one-on-one to boost retention and satisfaction.
Act as point of contact for our clients.
Provide outstanding customer service on behalf of our company.
Advise existing customers with their needs and inquiries, ensuring questions are answered.