Entry Level Customer Service Representative

Global Events Marketing; Chesapeake (VA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

On-site onboarding

Career advancement

Team social events

Mentorship

Job summary

Global Events Marketing in Virginia Beach is seeking a Customer Service Representative to be the heartbeat of our local campaigns. This entry-level role focuses on delivering exceptional experiences, answering questions, and guiding customers through registrations and promotions with confidence.

You will join a vibrant team with full onboarding, daily on-site mentorship, and clear paths to leadership. Prior experience in retail or hospitality is welcome, and we provide paid training to

Qualifications

• Excellent interpersonal skills and the ability to build quick rapport with diverse audiences.
• Clear, confident verbal communication with customers and clients.
• Willingness to learn new systems, processes, and leadership concepts.
• Positive, energetic approach to teamwork and customer interactions.

Responsibilities

• Serve as the direct point of contact for consumers at local campaigns.
• Deliver high-quality service that reflects the client’s brand with professionalism.
• Assist customers through registration, sign-up, or promotion processes accurately.
• Collect and report customer feedback and campaign insights during daily meetings.

Skills

People-first attitude

Strong communication

Coachability

Resilience & energy

Backgrounds welcomed

Job description

We are looking for a vibrant, communicative, and solutions-oriented Customer Service Representative to join our local campaign team in Virginia Beach. This entry-level role is the heartbeat of our outreach efforts, ensuring every customer and community member has an exceptional experience with our clients' brands. If you are a natural problem-solver who thrives in interactive, team-oriented environments and wants to fast-track your professional development, this is the perfect opportunity for you! No formal corporate background required—we provide full paid training.

What You’ll Do

• Customer Engagement: Serve as the direct point of contact for consumers at our local campaigns, answering questions, resolving inquiries, and presenting brand benefits with confidence.
• Brand Experience: Delivery high-quality service that leaves a lasting positive impression, ensuring the client's brand is represented with class and professionalism.
• Account Management: Assist customers through the registration, sign-up, or promotion process accurately and efficiently.
• Feedback Loop: Collect and report customer feedback and campaign insights to management during daily strategy meetings to improve local outreach.

What We’re Looking For

• People-First Mentality: Exceptional interpersonal skills with the ability to build quick rapport with diverse audiences.
• Strong Communication: Fluid, positive, and clear verbal communication skills.
• Coachability: Eagerness to learn new business systems, client information, and leadership development principles.
• Resilience & Energy: A positive, solution-oriented attitude that keeps team morale high.
• Backgrounds Welcomed: Previous experience in retail, hospitality, restaurant environments, or student leadership is highly valued.

Perks & Benefits

• Fully paid, comprehensive onboarding and daily on-site mentorship.
• Structured, performance-based career advancement into team lead and management positions.
• Energetic and collaborative team culture with regular social and networking events.
• Stable hourly compensation with additional weekly performance incentives.