Entry-Level Customer Service | Paid Training & Growth

GEM; Virginia Beach (VA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Paid training

Hands-on coaching

Career advancement opportunities

Competitive pay

Performance-based incentives

Supportive team environment

Professional development

Leadership opportunities

Job summary

GEM is hiring an entry-level Customer Service Associate in Virginia Beach. The role focuses on welcoming customers, answering questions, and resolving needs with a friendly, professional approach. Paid training and ongoing coaching help you grow.

Ideal for recent graduates and career starters seeking skill development and leadership opportunities, with a collaborative team environment and potential for advancement.

Qualifications

• Strong communication and people skills.
• Friendly, professional attitude.
• Reliable and motivated work ethic.
• Ability to learn quickly and adapt.
• Comfortable working independently and with a team.
• Strong attention to detail.
• Customer service, retail, hospitality, restaurant, sales, or call center experience is a plus—but not required.

Responsibilities

• Welcome customers and provide friendly, professional service.
• Answer questions and help resolve customer needs.
• Build positive customer relationships.
• Learn about products, services, and customer solutions.
• Work with a team to meet goals and deliver excellent experiences.
• Accurately enter and update information.
• Develop valuable skills in communication, problem-solving, teamwork, and leadership.

Skills

Strong communication

People skills

Teamwork

Problem-solving

Leadership potential

Attention to detail

Job description

GEM is hiring an entry-level Customer Service Associate in Virginia Beach. The role focuses on welcoming customers, answering questions, and resolving needs with a friendly, professional approach. Paid training and ongoing coaching help you grow.

Ideal for recent graduates and career starters seeking skill development and leadership opportunities, with a collaborative team environment and potential for advancement.