Entry Level | Customer Service – Booking Hotels | Remote

Aisles & Abroad; California; Remote; USD 35,000 - 70,000; Full time

Benefits offered by this job

Onboarding and training

Remote work access

Ongoing skill development

Team-oriented culture

Job summary

Aisles & Abroad is seeking reliable, customer-focused individuals for a fully remote role supporting hotel bookings. You will assist clients with selecting accommodations, coordinating reservations, and ensuring travel details are accurate.

This entry-level position requires no prior experience; training and guidance are provided. You will work independently from home, communicating clearly to help guests plan seamless stays.

Qualifications

• Entry-level role in travel and hospitality with no prior experience required.
• Training and guidance provided.
• Must be able to work independently in a remote environment.
• Strong communication and attention to detail are essential.

Responsibilities

• Assist clients with identifying and booking hotel accommodations based on their needs and preferences.
• Provide support throughout the reservation process, including confirmations and updates.
• Respond to customer inquiries regarding availability, pricing, and property details.
• Verify booking information such as travel dates, guest details, and room selections.
• Maintain accurate and organized records of client interactions and reservations.
• Offer follow-up support prior to check-in and after stay when needed.

Skills

Strong communication

Detail-oriented

Online systems

Remote work

Hospitality exp helpful

Job description

Position Overview

We are seeking reliable and customer-focused individuals to join our team in a fully remote role supporting hotel bookings and reservation services. In this position, you will assist clients with selecting accommodations, coordinating reservations, and ensuring all travel details are accurate and complete.

This is an entry-level opportunity within the travel and hospitality space. No prior experience is required. Training and guidance are provided.

Key Responsibilities

• Assist clients with identifying and booking hotel accommodations based on their needs and preferences
• Provide support throughout the reservation process, including confirmations and updates
• Respond to customer inquiries regarding availability, pricing, and property details
• Verify booking information such as travel dates, guest details, and room selections
• Maintain accurate and organized records of client interactions and reservations
• Offer follow-up support prior to check-in and after stay when needed

Qualifications

• Strong communication skills with a customer service mindset
• Detail-oriented and able to stay organized across multiple tasks
• Comfortable using online systems and digital tools
• Ability to work independently in a remote environment
• Previous customer service or hospitality experience is helpful but not required

$35,000 - $70,000 a year

What We Offer

• Guided onboarding and structured training
• Access to hotel booking platforms and travel resources
• Ongoing support and skill development
• Flexible fully remote work environment
• Supportive and team-oriented culture

Ideal Candidate

This role is well suited for individuals interested in hospitality, remote customer service, or travel-related work, especially those looking to build experience in reservations and booking support.