Entry-Level Customer Service Assistant

Park Core Group; Cincinnati (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive hourly pay

Flexible scheduling

Paid training

Advancement opportunities

Employee recognition

Health insurance

401(k)

Paid time off

Job summary

Park Core Group in Cincinnati, OH, is seeking an Entry-Level Customer Service Assistant to help customers with parking inquiries and support on-site operations. This role emphasizes teamwork, clear communication, and a friendly, professional demeanor in a fast-paced environment.

You will assist guests with directions, document interactions, and support on-site staff with coordination and service delivery. Paid training and opportunities for advancement are available.

Qualifications

• High school diploma or GED required.
• Strong communication and interpersonal skills.
• Ability to remain professional in busy environments.
• Basic computer skills preferred but not required.
• Reliable and team-oriented attitude.

Responsibilities

• Assist customers with parking questions and general support.
• Provide directions and information about parking services.
• Handle basic customer concerns in a professional manner.
• Support on-site staff with communication and coordination.
• Document customer interactions and issues when needed.

Skills

Strong communication

Team player

Professional demeanor

Basic computer skills

Reliable

Education

High school diploma or GED

Job description

About Park Core Group

Park Core Group provides parking management, valet services, and on-site vehicle coordination for commercial and event locations. Our teams ensure smooth operations and excellent customer experiences.

Position Summary

We are searching for an Entry-Level Customer Service Assistant to assist customers with parking-related inquiries and support on-site operations in Cincinnati. This role is ideal for individuals who enjoy helping people and working in a team environment.

Key Responsibilities

• Assist customers with parking questions and general support.
• Provide directions and information about parking services.
• Handle basic customer concerns in a professional manner.
• Support on-site staff with communication and coordination.
• Document customer interactions and issues when needed.

Qualifications

Minimum requirements

• High school diploma or GED required.
• Strong communication and interpersonal skills.
• Ability to remain professional in busy environments.
• Basic computer skills preferred but not required.
• Reliable and team-oriented attitude.

Benefits

• Competitive hourly pay.
• Flexible scheduling options.
• Paid training.
• Opportunities for advancement within operations.
• Employee recognition programs.
• Health insurance, 401(k), and paid time off may be available based on employment status and company policy.