Entry Level Client Services Tech 1

Pace® Analytical Services; Green Bay (WI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical

Dental & Vision

401K

Life Insurance

Disability

PTO

HSA

Wellness program

FSA

Tuition reimbursement

Employee assistance

Parental leave

Legal coverage

Job summary

Pace® Analytical Services in Green Bay, WI is seeking a Client Services Technician to join the environmental testing lab’s sample receiving team. You’ll receive training and have the opportunity to build a long-term career in laboratory sciences with Pace®, a company focused on safer, healthier communities since 1978.

You’ll handle receiving shipments of samples, unpacking coolers, verifying samples against paperwork, and logging them into our system.

Qualifications

• Excellent customer service skills with a strong preference towards candidates with previous customer service, shipping, or warehouse experience.
• Experience in a laboratory or environmental testing setting is preferred but not required. We'll train you!
• Ability to perform work in a lab or office setting, remain standing for long periods, work around strong odors, and wear required PPE (lab coat, safety glasses, gloves — all provided by Pace®).

Responsibilities

• Receiving shipments of samples
• Unpacking the sample coolers
• Verifying the samples against the customer’s paperwork
• Logging the sample into our system

Skills

Customer service

Education

High school diploma or equivalent

Job description

Shift

Tuesday - Friday 9:00 - 6:00

Saturday 8:00 - 2:00

Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives.

Client Services Technician

Compensation: $16.00 per hour

Hours: Tuesday - Friday, 9 AM - 6 PM and Saturday, 8 AM - 2 PM

The salary for this position reflects a variety of factors. Compensation will be determined based on the candidate’s geographic location, relevant experience, education, skills, and alignment with internal equity. Market conditions, budgetary considerations, and organizational compensation guidelines may also influence the final offer.

Make an Impact. Build a Career.

At Pace®, everything we do is built upon an unwavering commitment to making the world a safer, healthier place. Since 1978, we’ve continued developing innovative practices that drive sustainability and empower our partners with accurate quality data at every critical moment and milestone.

That’s why we need you - your curiosity, your talents, and your drive - to help us advance this important work, and your career.

We’re seeking curious, motivated individuals who are passionate about protecting our environment and the communities we serve. If you’re looking to develop your skills, contribute to meaningful scientific work, and build a long-term career in environmental science, Pace® could be the perfect place for you.

Find Your Place at Pace®

Join us as a Client Services Technician, where you’ll put your love of science to work in the sample receiving department of our environmental testing laboratory. You’ll receive all the training you need to successfully take on this role and continue building an exciting laboratory sciences career at Pace®.

What You’ll Do

• Receiving shipments of samples
• Unpacking the sample coolers
• Verifying the samples against the customer’s paperwork
• Logging the sample into our system

What You’ll Bring

• High school diploma or equivalent
• Excellent customer service skills with a strong preference towards candidates with previous customer service, shipping, or warehouse experience.
• Experience in a laboratory or environmental testing setting is preferred but not required. We'll train you!
• Ability to perform work in a lab or office setting, remain standing for long periods, work around strong odors, and wear required PPE (lab coat, safety glasses, gloves — all provided by Pace®)

Find Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work.

Benefits

• competitive salaries
• medical
• dental vision
• 401K retirement savings plan (100% vested immediately in the employer match)
• life
• disability and voluntary benefits
• paid time off for holiday, sick and vacation days
• HSA
• wellness program
• flexible spending accounts
• tuition reimbursement
• Employee Assistance program
• parental leave
• optional legal coverage and ID theft

Equal Opportunity Employer

Pace® provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.