Entry-Level Business Analyst: Data & Process Expert

ITA Group; West Des Moines, Des Moines (IA, IA); On-site; USD 52,000 - 78,000; Full time

Job summary

ITA Group, Inc. in Des Moines, IA, is seeking an entry-level Business Analyst I to support daily operations and act as a lead BA on small and medium programs. You will document requirements, write user stories, assist with data imports, payouts, quality controls, and reporting, and help train internal program support staff.

The role requires an Associate’s degree or two years of related experience, and familiarity with MS Excel and MS SQL.

Qualifications

• Associates Degree in Business Administration, Computer Science or related major or two years of equivalent work experience.
• Demonstrated basic ability to understand capabilities and functionality of software applications and platforms.
• Intermediate proficiency with data management tools and technologies; MS Excel, MS SQL required.
• Demonstrated basic ability to understand business context and program domain knowledge.
• Demonstrated basic ability to effectively discuss ideas and information in ways that are understood and appropriate to target audience.
• Demonstrated basic ability to effectively document ideas and requirements in ways that are understood and retained.
• Demonstrated basic ability to present requirements and demonstrate completed functionality to decision makers and stakeholders.
• Demonstrated basic ability to communicate cost/benefit analysis and ROI impact.
• Demonstrated proficient ability to identify and define problems, generate ideas, execute tasks related to process improvement initiatives, recognize inefficiency and suggest solutions.
• Demonstrated basic ability to perform root cause analysis, lead triage and issue resolution, link system capabilities to business needs, design features, create user stories and artifacts.

Responsibilities

• Mentor, coach, and delegate work to Support Analysts.
• Manage and maintain program technology operations procedures and documentation, including data imports, payout processing, quality controls and audits, and report generation.
• Lead execution of program technology operations tasks and quality controls.
• Monitor allotted monthly operations hours and lead adjustments as needed.
• Triage and troubleshoot production issues.
• Provide training on technology capabilities and functionality for internal program support team members.
• Administer system through configuration of program rules, website user segmentation and data imports and processing.
• Elicit requirements from program decision makers, stakeholders, and subject matter experts and write user stories for system enhancements.
• Perform functional and acceptance testing.
• Manage change requests through identification, research, definition, and confirmation of scope and cost.
• Initiate improvements for operational efficiency (define, measure, and analyze).

Job description

ITA Group, Inc. in Des Moines, IA, is seeking an entry-level Business Analyst I to support daily operations and act as a lead BA on small and medium programs. You will document requirements, write user stories, assist with data imports, payouts, quality controls, and reporting, and help train internal program support staff.

The role requires an Associate’s degree or two years of related experience, and familiarity with MS Excel and MS SQL.