Entry-Level Brand Ambassador: Customer Growth Advocate

Tidewater Consulting; Gainesville (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Tidewater is seeking talented individuals to join the Customer Service team in the greater Atlanta area. The role supports our sales and marketing efforts by engaging with customers and identifying needs, fueling growth and trust in the brand.

Ideal candidates have 6 months to 1 year of face-to-face customer service experience, strong communication, multitasking, and follow-up skills, with a proactive, coachable mindset ready to contribute to a growing team.

Qualifications

• 6 months to a year of face-to-face customer service experience
• Trustworthy and professional with a moral compass
• Proven organizational skills and demonstrable attention to detail
• Ability to implement new ideas and deliver solutions quickly
• Coachable, positive attitude, and a student mentality

Responsibilities

• Client support and networking – Acquire and maintain a network of sources to identify new customers. Communicate directly with customers to identify and understand market needs.
• Drive revenue and meet sales quotas - Demonstrate the functions and uses of products or services to secure and close new accounts.
• Provide client satisfaction through transparency - Uphold company and brand standards. Respond to and actively fix issues that arise throughout the sales cycle and service contract.
• Account management - Stay in contact with existing and previous customers; provide appropriate enhancements, upgrades, and follow up on all referrals.
• Reporting – Maintain daily reports of activities, orders, sales, and team/territory standing.

Skills

Customer service

Organizational skills

Attention to detail

Adaptability

Coachable

Job description

Tidewater is seeking talented individuals to join the Customer Service team in the greater Atlanta area. The role supports our sales and marketing efforts by engaging with customers and identifying needs, fueling growth and trust in the brand.

Ideal candidates have 6 months to 1 year of face-to-face customer service experience, strong communication, multitasking, and follow-up skills, with a proactive, coachable mindset ready to contribute to a growing team.