Entry-Level AV Field Technician

Guitar Center; Chelmsford (MA); On-site; USD 48,216 - 61,992; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401K with company match

Paid sick/holiday/vacation time

Employee discount program

Tuition reimbursement

Job summary

A leading AV integration company in Chelmsford is seeking a Service Technician I to provide installation and maintenance support for audiovisual systems. In this role, you will respond to service calls, troubleshoot issues, and assist with equipment installation. The ideal candidate should possess technical aptitude and strong customer service skills. A high school diploma or GED is required, with 1-3 years of experience in the AV industry preferred. The position offers a pay rate of $35-45/hr, along with various benefits.

Qualifications

• 1-3 years of experience in the AV integration industry or related technical field.
• Basic understanding of audiovisual systems and common AV equipment.
• Ability to read and interpret basic technical diagrams and system documentation.

Responsibilities

• Respond to service calls and perform on-site troubleshooting of audiovisual systems.
• Assist with installation and configuration of AV equipment.
• Document all service activities with detailed reporting.

Skills

Technical aptitude

Customer service skills

Interpersonal skills

Ability to learn complex AV systems

Proficiency with hand and power tools

Education

High school diploma or GED

Technical certification or Associate's degree

Tools

Crestron

Q-SYS

Extron

Job description

A leading AV integration company in Chelmsford is seeking a Service Technician I to provide installation and maintenance support for audiovisual systems. In this role, you will respond to service calls, troubleshoot issues, and assist with equipment installation. The ideal candidate should possess technical aptitude and strong customer service skills. A high school diploma or GED is required, with 1-3 years of experience in the AV industry preferred. The position offers a pay rate of $35-45/hr, along with various benefits.