Entra ID/ Active Directory Ops Engineer

Pacific Life; Omaha (NE); On-site; USD 167,670 - 204,930; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

Generous paid time off

401k savings plan with company match

Job summary

Pacific Life is seeking a talented Identity and Access Management (IAM) Operations Engineer to join the team in Omaha, NE or Newport Beach, CA. In this role, you will deliver and support directory services while collaborating with various technical teams to meet service level agreements.

The ideal candidate will bring over 10 years of Information Security experience, particularly in directory services platforms. Competitive compensation and generous benefits are included.

Qualifications

• 10+ years Information Security experience focusing on directory services.
• Experience with cloud joined, hybrid joined, and multi-domain directory services.
• Detailed knowledge of AD troubleshooting and management.

Responsibilities

• Serve as Operations Engineer for IAM department.
• Deliver on-premise, cloud-based, and hybrid directory services.
• Define best practices for operational monitoring.

Skills

Information Security experience

Directory services platforms

Integrated Entra ID applications

Active Directory management

PowerShell/Python scripting

Agile methodologies

Education

BA/BS in Information Systems or related field

Tools

MS Active Directory

MS Entra ID

MS Office365

PowerBI

Job description

Job Description

We are actively seeking a talented Identity and Access Management (IAM) Operations Engineer to work in our Newport Beach, CA office (preferred) or Omaha, NE office. Relocation assistance may be provided.

You will be responsible for the delivery of the Entra ID and Active Directory services required to support the enterprise infrastructure and business line applications. In this role you will implement and support the associated strategy and corresponding roadmaps considering the corporate strategy, industry security trends and regulatory requirements. You will also collaborate and coordinate with other technologists and support staff to ensure the requirements are clearly defined and service level agreements are met. Finally, you will work to improve and track the maturity of the IAM services showing increased adoption, speed to market, and resiliency.

How you'll help move us forward

• Serve as an Active Directory and Entra ID Operations Engineer for the IAM department
• Deliver and support the multi-year plan incorporating on-premise, cloud-based, and hybrid directory services solutions
• Deliver and support the multi-year plan for workforce authentication leveraging SSO, MFA, and conditional access policies
• Define best practice and development of troubleshooting processes, methodologies, standards, alerts and reporting from Entra ID services to be leveraged for operational monitoring
• Provide monitoring and support of the integrated business applications and end-users ensuring the required uptime and resiliency
• Create solutions that drive full automation, self-service, and resiliency
• Identify, manage and elevate project risks, issues, and roadblocks to timely delivery
• Partner with internal technical teams ensuring the strategy and roadmaps are well understood while monitoring the successful implementation
• Develop and implement program communications framework and metrics to ensure well-informed stakeholders, customers, and IAM colleagues
• Contribute to the development and maintenance of information security strategy and architecture

The experience you bring

• 10+ years Information Security experience, with strong focus in directory services platforms (e.g., MS Active Directory, MS Entra ID, MS Office365)
• Detailed knowledge and experience in enabling and supporting integrated Entra ID applications, Single Sign-On, Multi-Factor Authentication, and Conditional Access Policies
• Detailed knowledge and experience in supporting cloud joined, hybrid joined, and multi-domain enterprise directory services platforms based on best practices
• Design, deploy, and manage Active Directory (AD) environments including forests, domains, OUs, Group Policy Objects (GPOs), and trusts
• Troubleshoot complex AD issues related to authentication, replication, Kerberos, NTLM, LDAP, and DNS
• Manage AD replication, sites and services, DNS, and DHCP integration
• Detailed knowledge and experience with automating processes by leveraging out of box capabilities, PowerShell/Python scripting, MS Graph, and PowerBI
• Experience with Agile methodologies and corresponding Agile based tools
• Proven ability to influence and gain trust at senior management levels in multi-cultural environments
• Ability to manage complex activities simultaneously to short timescales
• Ability to demonstrate continuous improvement
• Clear understanding of CoBIT and ITIL Frameworks

What makes you stand out

• BA/BS in Information Systems, Computer Science or related field
• CISSP, CISM, CISA or other relevant security certifications and knowledge of ISO and NIST security standards preferred

Base Pay Range

$167,670.00 - $204,930.00

Benefits

• Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
• Generous paid time off options including Paid Time Off, Holiday Schedules, and Financial Planning Time Off
• Paid Parental Leave as well as an Adoption Assistance Program
• Competitive 401k savings plan with company match and an additional contribution regardless of participation

EEO Statement

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.