Entertainment Technical Specialist

Mystic Lake Casino Hotel; Prior Lake (MN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive weekly pay

Comprehensive benefits package

401(k) retirement plan

Tuition reimbursement

Free uniforms and cleaning

Job summary

Mystic Lake Casino Hotel in Prior Lake, MN is seeking a Technical Engineer to support audio-visual events across SMSC Gaming Enterprise properties. You will install, operate, maintain, and upgrade a wide range of AV equipment to ensure peak performance for guests and productions.

The role requires collaboration with the entertainment team, the ability to lead on-site during events, and flexibility to work evenings and weekends.

Qualifications

• 3+ years of experience in technical/audio visual technology.
• Excellent guest service and interpersonal skills.
• Ability to supervise and direct other team members.

Responsibilities

• Oversee and provide operational support for audio-visual events.
• Install, maintain, repair, and upgrade AV equipment across venues.
• Direct work of Associate Specialist during events.
• Ensure equipment performance and safety.

Skills

Interpersonal skills

Guest service

Communication skills

Team leadership

Tools

Audio-visual equipment

Video distribution

IPTV systems

Job description

Description

Lights, Camera, Action! Be a part on the entertainment tech crew! Mystic Lake Casino is looking for technical engineers to help facilitate the audio/visual/lighting needs of our guests. Enjoy weekly pay and great benefits, while being a part of a creative team that drives innovation forward.

Job Overview: Provides oversight, operational, and technical support of audio-visual events and work direction to Associate Specialist. Installs multimedia equipment located on all SMSC Gaming Enterprise and SMSC properties. This role includes operating, maintaining, installing, configuring, repairing, and upgrading a wide range of audio-visual equipment while also ensuring its optimal performance.

Equipment Includes (but not limited to): Televisions/Displays/Video Walls (Installing & Maintaining), Head End Systems - IPTV, Encoders & Audio/Video Distribution, Video Switching, Encoding, Scaling & Processing, Speakers/Audio Systems (Installed and PA for Events & Entertainment), Pro Audio Mixing, Distribution & Processing Gear, Various Entertainment Lighting & SFX Systems, and General Networking Gear (Cabling, Switches, Routers & WiFi).

Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits, and advancement opportunities at the SMSC Gaming Enterprise. Eligible Team Members are offered a comprehensive benefits package include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms and free uniform cleaning, and tuition reimbursement.

Who We Are: We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience.

Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all.

Job Requirements:

Reflects MINIMUM EDUCATION, TRAINING, CERTIFICATION and EXPERIENCE required in order to meet the expectation of this job:

expectation of this job:

• Any relevant combination of education and experience in technical/audio visual technology to equal 3 years.
• Must possess excellent interpersonal skills and sound judgment.
• Must have excellent guest service skills.
• Experience in providing work direction of other team members.
• Have excellent listening and communication skills.
• Valid Class D driver's license may be required with a good driving record.
• Must be available evenings, weekends and holidays.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Hospitality Online