Entertainment Stage Manager & Training Leader

SeaWorld; Orlando (FL); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Paid Time Off

Complimentary Park Tickets and Passes

Park Discounts on Food and Merchandise

Medical, Dental, and Vision Insurance

401K Retirement plan

Voluntary Insurance

Life Insurance

Disability Benefits

Tuition Reimbursement

Dependent and Health Care Flexible Spc

Job summary

SeaWorld Orlando is seeking an experienced Stage Manager Leader to provide leadership, training, and coaching to all Stage Managers in Entertainment. You will create, maintain, and facilitate a standardized training program for new and existing team members.

You will implement and sustain standardized venue documentation including SOPs, checklists, and reference materials, and participate in performance reviews and cross-team coordination to ensure smooth operations.

Qualifications

• At least 3 years of experience in Entertainment leadership or similar environment.
• Knowledge of Entertainment show production and Stage Management.
• Working knowledge of the disciplines involved in Entertainment based events and productions to include production, design, technical and administrative elements.
• Strong organization and time-management skills and the ability to reinforce those skills among direct reports.
• Proficiency with Microsoft Office suite and employee scheduling programs.
• Excellent oral and written communication skills, including public speaking.

Responsibilities

• Provide leadership, training, and coaching to all Stage Managers in Entertainment at SeaWorld Orlando.
• Create, maintain, and facilitate a standardized training program for new and existing members of the Stage Manager team.
• Assist with the implementation and sustainability of standardized venue documentation including SOPs, training checklists, and reference materials.
• Effectively familiarize with all roles and responsibilities of the Stage Manager position and fill operational holes based on business needs.
• Conduct routine one-on-one sessions with direct reports to enhance the support structure, provide ongoing feedback, and assist with Stage Manager growth and development.
• Participate in annual performance review process for all direct reports.
• Act as a liaison between salaried leadership and members of the hourly leadership team, effectively making operational decisions and completing action items on behalf of the salaried team when directed to do so.
• Participate in the Entertainment Duty Phone program, filtering daily operational phone calls as needed.
• Participate in the Entertainment MOD program as needed to support the daily operation of Consumer Events.
• Communicate professionally and effectively with Ambassadors, Vendors and our Guests
• Perform other duties as assigned

Skills

Public speaking

Oral and written communication

Time management

Organization

Confidentiality

Education

High School diploma or equivalent

Tools

Microsoft Office

Employee scheduling software

Job description

SeaWorld Orlando is seeking an experienced Stage Manager Leader to provide leadership, training, and coaching to all Stage Managers in Entertainment. You will create, maintain, and facilitate a standardized training program for new and existing team members.

You will implement and sustain standardized venue documentation including SOPs, checklists, and reference materials, and participate in performance reviews and cross-team coordination to ensure smooth operations.