Entertainment Party Host - Part Time

Mall of America; BLOOMINGTON (MN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Team member discounts

Free Nickelodeon Universe ride passes

Teladoc

Employee Assistance Program

Tuition reimbursement

Metro Pass

Job summary

Mall of America in Bloomington, MN hosts family-friendly parties at Nickelodeon Universe. The role supports operations, guest experience, and event execution, ensuring a fun and safe environment for guests across all party activities.

As part of the party team, you may assist with setup, decorating, food service, and coordination with vendors and leadership. Weekend shifts are required, with a focus on professionalism and teamwork.

Qualifications

• Available to work on Saturdays and Sundays.
• Provide outstanding guest service in a family environment.
• Direct contact for party families and manage party area.
• Follow rules and policies and ensure safety.

Responsibilities

• Assist leadership with booking, vendor contact, ordering and scheduling add-ons.
• Direct contact for party families and maintain party area setup.
• Set up, decorate, clean, and maintain party spaces.
• Pick up food and cupcakes from vendors as needed.
• Ensure parties begin and end on time and include all package items.
• Explain all party rules and policies to guests.
• Serve food, beverages, and cake to guests while maintaining safety.
• Restock party supplies and entertain guests in a family-friendly manner.

Skills

Guest service

Teamwork

Multitasking

Communication

Energetic demeanor

Job description

Must be available to work Saturday and Sunday.

Purpose

To create an innovative and fun family entertainment experience utilizing specialized skills and abilities. Provide outstanding internal and external guest service at all times. Ensure a positive guest experience

Essential Duties and Responsibilities

• Assist leadership with booking, contacting vendors, ordering, scheduling, add ons, etc
• Direct contact for party family
• Responsible for setting up, decorating, cleaning up, and maintaining party area
• Pick up food and cupcakes from vendors
• Ensure parties begin and end with timeliness
• Ensure each party receives everything included in the package or any special requests
• Explain all the needed rules and policies for the party
• Ensure party is run in the sequence of the guest's preference
• Help serve food, beverages, and cake to party guests
• Ensure the safety of party guests
• Prevent non-party members from entering the space
• Restock party supplies and party add-ons as needed
• Entertain guests in a professional, family friendly manner
• Perform to highest standards and act appropriately for family audiences
• Take direction from Team Leads and Supervisors
• Maintain cleanliness of work environments
• Regular, reliable and consistent attendance
• Follow all company and department policies and procedures
• Additional duties as assigned

Preferred Skills, Knowledge and Abilities

• Represent Nickelodeon Universe and Mall of America with highest degree of professionalism
• Good listening skills when dealing with guests, coworkers and supervisors
• Ability to work as part of a team and in collaboration with other departments
• Ability to multi-task in a fast-paced, sometimes stressful environment
• An outgoing and energetic person that will entertain in a family party environment
• Prior experience as in a service position preferred, but not required
• May also be asked to train and perform as character performers

Physical Job Requirements

• Stand/move about -Frequently, 90%
• Kneel/crouch- Periodically, up to 40%
• Reach at or above shoulder level - Frequently, 50%
• Reach at or below shoulder level - Frequently, 50%
• Handle/lift large items such as boxes/packages (up to 40lbs) - Frequently, 60%
• Bend/stoop/squat - Frequently, 50%
• Repetitive motions - Frequently, 30%

Pay is based on many aspects which vary based on position. These include labor markets and, in some instances, may include education, work experience and certifications. In addition to your pay, Mall of America is passionate about the future of our team members, we want to ensure you have a wealth of support and resources, to care for yourself and your loved ones.

Benefits

• team member discounts
• free Nickelodeon Universe ride passes
• Teladoc
• Employee Assistance Program
• generous tuition reimbursement
• FREE Metro Pass Universal Pass

Mall of America offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your loved one's care for your whole selves.

• 401(k) match
• short term disability
• long term disability
• paid parental leave
• paid vacation