Entertainment Center Attendant arrow_forward

Wind Creek; Atmore, Northern (AL, KY); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Wind Creek Hospitality is seeking an Entertainment Center Attendant to support the bowling lanes, cinema and arcade areas with exceptional guest service and maintenance oversight.

You will greet guests, handle cash transactions, and ensure all venues remain clean, safe and well-presented throughout shifts, including nights and weekends. The role requires physical activity, teamwork, and adherence to policies in a smoke-positive environment.

Qualifications

• High School diploma or GED preferred or currently enrolled in GED program within six months from start date
• Must be sixteen years of age or older
• One year cash handling experience – Preferred
• Must successfully pass job interview, including a guest service audition
• Must be able to lift and carry thirty pounds
• Must be able to respond to visual and oral cues
• Must be able to work independently and as part of a team
• Must be able to deal effectively with diverse departments and have flexibility to work in an ever-changing environment
• Must be able to walk or stand for entirety of shift
• Ability to adequately and successfully perform all aspects of this position
• Must possess a high level of maturity, dependability, and punctuality
• Demonstrated ability to communicate in English effectively both verbally and in writing
• Willing to work odd and irregular hours including nights, weekends, and holidays
• Willing to travel and participate in training as recommended or required
• Must have a Tribal Gaming License (or the ability to obtain and maintain a license)
• Must have willingness and ability to work in a smoke/secondary smoke environment

Responsibilities

• Maintains the bowling lanes; Including stripping, oiling, and finishing with the use of a Brunswick floor machine
• Learns and oversees the maintenance of the Vector scoring system, troubleshoots the scoring system, and understands how the scorer components function and interconnect
• Processes cash transactions by accepting money and making necessary change; Checks identification for age restricted movies
• Works all necessary equipment throughout the Entertainment Center
• Performs preventative maintenance in all venues
• Ensures that all Entertainment Center venues stays in a clean and sanitized fashion
• Displays attentive, upbeat, and enthusiastic behavior during each and every interaction with all guests
• Stands and walks, continuously, throughout the entire shift
• Cleans outlet areas, including counter tops, display shelves, storage areas and lounge areas on a continuous basis
• Walks up and down stairs continuously throughout shifts
• Addresses and solves any concerns and questions customers may have
• Has and maintains a stable, positive background, and assumes responsibility
• Adheres to all company standards and operating policies
• Assumes special projects as needed at the direction of the immediate supervisor
• Other duties and responsibilities as assigned

Skills

Customer service

Cash handling

English communication

Teamwork

Flexibility

Education

High School diploma or GED

Tools

Vector scoring system

Job description

Native American Indian Preference in hiring policy is adhered to at all times; Wind Creek Hospitality does not discriminate on the basis of age, disability, gender or religious orientation. Drug Free Workplace Policy.

Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality Authority.

Description

Job Overview

The Entertainment Center Attendant will provide services to the bowling alley, cinema and arcade. The Attendant will also oversee the overall presentation of the all three areas of the Entertainment Center. The Attendant provides excellent customer service by greeting customers as well as addressing any questions or concerns they may have about the operation for the venues.

Purpose

Our genuine engagement and positive energy provides guests, especially women, an escape into an exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Value System

Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best.We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer.The resulting creation of wealth will grow opportunities for all.

Duties and Responsibilities

• Maintains the bowling lanes; Including stripping, oiling, and finishing with the use of a Brunswick floor machine
• Learns and oversees the maintenance of the Vector scoring system, troubleshoots the scoring system, and understands how the scorer components function and interconnect
• Processes cash transactions by accepting money and making necessary change; Checks identification for age restricted movies
• Works all necessary equipment throughout the Entertainment Center
• Performs preventative maintenance in all venues
• Ensures that all Entertainment Center venues stays in a clean and sanitized fashion
• Displays attentive, upbeat, and enthusiastic behavior during each and every interaction with all guests
• Stands and walks, continuously, throughout the entire shift
• Cleans outlet areas, including counter tops, display shelves, storage areas and lounge areas on a continuous basis
• Walks up and down stairs continuously throughout shifts
• Addresses and solves any concerns and questions customers may have
• Has and maintains a stable, positive background, and assumes responsibility
• Adheres to all company standards and operating policies
• Assumes special projects as needed at the direction of the immediate supervisor
• Other duties and responsibilities as assigned

Job Requirements

(please ensure you meet the listed requirements prior to applying)

• High School diploma or GED preferred or currently enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment or currently enrolled in a qualified learning institution
• Must be sixteen (16) years of age or older
• One (1) year cash handling experience – Preferred
• Must successfully pass job interview, including a guest service audition
• Must be able to lift and carry thirty (30) pounds
• Must be able to respond to visual and oral cues
• Must be able to work independently and as part of a team
• Must be able to deal effectively with diverse departments and have flexibility to work in an ever-changing environment
• Must be able to walk or stand for entirety of shift
• Ability to adequately and successfully perform all aspects of this position
• Must possess a high level of maturity, dependability, and punctuality
• Demonstrated ability to communicate, in English, effectively both verbally and in writing, and understand and carry out instructions furnished in written, oral, or diagram formats
• Willing to work odd and irregular hours including nights, weekends, and holidays
• Willing to travel and participate in training as recommended or required
• Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position
• Must have willingness and ability to work in a smoke/secondary smoke environment

NATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES

Complaints about the recruitment or selection process for employment should be directed in writing to the office of the President and CEO of Wind Creek Hospitality.