Enterprise Voice Engineer II

Leidos Inc; Tampa (FL); On-site; USD 59,000 - 107,000; Full time

Benefits offered by this job

Competitive compensation

Health and Wellness programs

Income Protection

Paid Leave

Retirement

Job summary

Leidos Inc. seeks an Enterprise Voice Engineer at MacDill AFB in Tampa, FL to sustain a large IP voice and video network, ensuring secure, reliable DISA voice services. You will implement routing, call flows, and device profiles across CUCM, CUBE, and SBC platforms.

Requires a BS degree with 2-4 years of related experience, active DoD 8750 IAT II/ Security+ or equivalent, and an active Secret clearance. Join a mission-focused team in a dynamic environment.

Qualifications

• Requires BS degree and 2-4 years of prior relevant experience or MS with less than 2 years of experience.
• DoD 8750 certification at IAT level II, Security+ CE or equivalent.
• Active Secret clearance required.
• Experience with Cisco, Avaya or Oracle voice platforms (CUCM, Unity, CUBE, SBC, Avaya Aura).
• Expertise in SIP signaling and call flows.
• Experience with fault analysis for large scale voice deployments.

Responsibilities

• Maintain large, complex IP voice/video network and ensure reliability.
• Configure routing, call search spaces, device profiles, and route plans.
• Troubleshoot and resolve SIP signaling, signaling, and media issues.
• Support firewall infrastructure and security posture.
• Document changes and policy updates.

Skills

DoD certification (IAT II/Security+)

Cisco/Avaya/Oracle voice platforms

SIP signaling and call flows

Active Secret clearance

5-7 years experience in voice network

Education

BS degree

Tools

CUCM

Unity

CUBE

SBC

Avaya Aura

Oracle SBC

Job description

Description

Our customer, the Defense Information Systems Agency (DISA), provides, operates, and assures command and control of the Defense Information System Network (DISN) services to its customers, the department of Defense (DoD) and national security organizations. This position directly supports the DISA-provided capabilities and services.

The Leidos Digital Modernization Sector/Global Solutions Management-Operations II (GSMO-II) contract has an opening for an Enterprise Voice Engineer at MacDill AFB in Tampa FL. The Enterprise Voice Engineer will perform sustainment, maintenance, Problem and Change management services to help ensure secure, reliable, and uninterrupted availability of DISA Voice Services.

Primary Responsibilities

Responsible for performing the following duties:

• Perform engineering tasks to maintain a large, complex and highly resilient IP voice and video communications infrastructure.
• Manage, configure, troubleshoot and assure service supporting all aspects of a voice, video and data network. Must be organized, document oriented, possess skills in diagramming, and understand WAN principals.
• Perform system maintenance, support capacity planning activities and complete configuration change actions and documentation efforts.
• Configure and implement calling search spaces, route plans, route partitions, route lists and device profiles.
• Analyze and configure Cisco or Juniper routing and switching devices.
• Support distributed firewall infrastructure.
• Provide input in the development of technical policy, work instructions and reporting in support of an enterprise IP telephony network.
• Analyze and resolve complex technical problems utilizing foundational knowledge of SIP signaling and call-flows.
• Analyze and resolve remote site registration, signaling and media problems.
• Configure route plans, route lists, device profiles, calling search spaces, and route partitions.
• Validate change requests and ensure accuracy.
• Perform fault analysis and configuration of voice subscribers, call handlers and call routing rules.
• Perform fault analysis and configuration of Cisco and or Juniper routing and switching rules.

Basic Qualifications

• Requires BS degree and 2-4 years of prior relevant experience or Masters with less than 2 years of prior relevant experience.
• Currently possess DoD 8750 certification at IAT level II, Security+ CE or equivalent to meet requirement.
• Currently possess an active Secret security clearance.
• Experience with one or multiple Cisco, Avaya or Oracle voice platforms including Cisco Unified Communications Manager (CUCM), Cisco Unity, Cisco Unified Border Element (CUBE), Oracle Session Border Controller (SBC) and Avaya Aura Application Server.
• Expertise in SIP internetworking signaling and call flow.
• Demonstrable experience of advanced fault analysis to isolate and diagnose network problems for routing, switching, security and large scale voice implementations.

Preferred Qualifications

• Working knowledge of Secure Real-Time Transport Protocol (SRTP) including associated G.711 and G.729 codecs and Digital Tone Multi Frequency (DTMF).
• Experience with Cisco Unified Communications Manager and or Avaya Aura soft switches.
• Experience with Oracle SBCs and other voice media gateway appliances.
• Experience supporting distributed firewall infrastructure.
• Experience creating/supporting IPSec MPLS VPN infrastructure
• Experience implementing and supporting BGP routing protocols

Pay Range $59,150.00 - $106,925.00

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

• competitive compensation
• Health and Wellness programs
• Income Protection
• Paid Leave
• Retirement

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.