Enterprise Technology Intern

Buildertrend Solutions, Inc.; Omaha (NE); On-site; USD 26,000 - 30,000; Part time

Benefits offered by this job

Free daily lunches

Onsite fitness center

No weekend hours

Monthly intern events

Job summary

Buildertrend Solutions, Inc. is seeking a Summer Enterprise Technology Intern in Omaha to support IT operations. You will own real tickets from week one and collaborate with senior IT, Systems and Security teammates to keep devices and systems running smoothly.

The role runs during the summer of 2027 and offers hands-on ownership of projects, including software rollouts and AV upgrades, with mentorship and a strong focus on practical learning.

Qualifications

• Pursuing a degree in IT, CS, MIS or related field.
• Methodical troubleshooter who asks questions.
• Clear communicator to explain fixes to nontechnical coworkers.

Responsibilities

• Provide first- and second-tier IT support for hardware, software, network, and access issues.
• Set up new-hire equipment, image laptops, and process returns.
• Manage ticket queue and asset tracking in AD and SSO.
• Write help articles and runbooks to boost team self-sufficiency.
• Assist on small projects like software rollouts and AV upgrades.
• Learn endpoint management and Jira usage.
• Apply AI tools to improve work while learning.

Skills

Troubleshooting

Communication

Ticket queue management

Education

Pursuing IT/CS/MIS degree

Tools

Jira

Active Directory

SSO

Job description

Compensation: $19-$22 per hour Location: Omaha, NE

The job: As a Summer Enterprise Technology Intern at Buildertrend, you'll help keep every employee's laptop running, every system connected and every new hire ready on day one. This isn't a shadow-and-observe internship. You'll own real tickets and projects from your first week, with senior IT, Systems and Security teammates guiding you. By the end, you'll run a queue with confidence. The internship will be during the summer of 2027.

What you will do:

• Provide first- and second-tier support, troubleshooting hardware, software, network and account access issues.
• Set up new-hire equipment, image laptops and process offboarding equipment returns.
• Manage the ticket queue, track assets and handle basic account administration in Active Directory and SSO.
• Write help articles, setup guides and process runbooks that make the team more self-sufficient.
• Partner on small projects, such as software rollouts and conference room AV upgrades.
• Learn endpoint management, ticketing tools such as Jira and basic networking.
• Embrace using AI as a tool to enhance your work, while remaining open to learning, applying critical thinking, and owning the quality of your final work.

Who you are and what you need:

• Currently pursuing a degree in information technology, computer science, management information systems or a related field (sophomore standing or above preferred).
• Methodical troubleshooter who asks questions instead of panicking when something breaks.
• Clear communicator who can explain a fix in plain English to nontechnical coworkers.
• Genuine interest in how internal IT differs from customer-facing tech.
• Reliable, organized and comfortable owning a ticket queue.

We are giving you:

• Office environment with all the perks of a high-energy tech company.
• Free daily lunches at the office.
• Onsite fitness center to keep you feeling your best.
• No weekend hours - just work hard Monday-Friday between 8 a.m. and 5 p.m.
• Monthly events to connect other interns and Buildertrend employees.

Who we are:

Great builders don't just manage projects - they run successful businesses. That's where Buildertrend comes in. As the leading residential construction management platform, we give contractors the power to control their financials, schedules, team workflows and client relationships - all in one system. No more juggling disconnected tools or guessing on profitability. With nearly two decades of industry expertise, Buildertrend helps builders work smarter, scale faster and stay ahead of the competition. If you want to learn more about us, check out: https://buildertrend.com/about/

Working at Buildertrend:

At Buildertrend, we fully recognize that we all work so we can live better lives - we appreciate and respect that this is a job and not your whole life. What makes Buildertrend so special is a commitment to ensuring you can have the best job, work with the best people, and live your best life outside of work. Our goal is to create a culture where everyone can make an impact on our customers, communities, and each other. In short: We want you to be who you are, love what you do, and build your best life.

Buildertrend Solutions, Inc. is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, including natural or protective hairstyle, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy and pregnancy-related conditions, childbirth, breastfeeding, sexual orientation, gender identity, gender expression, sexual orientation, reproductive decision-making), age, physical or mental disability, veteran or military status, genetic information, citizenship, marital status, or any other legally recognized protected basis under federal, state, or local law.

The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.

A 'reasonable accommodation' is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Buildertrend Solutions, Inc.

To see the complete list of Essential Job Functions, visit https://buildertrend.com/essential-job-functions-notice/

Buildertrend is changing the way the world builds. Our culture empowers each team member to reach their fullest career potential so they can lead more fulfilled lives outside of work. At Buildertrend you can be who you are, love what you do and build your best life.