Enterprise Systems Engineer II

Confluence Health

Wenatchee, Northern (WA, KY)

Hybrid

USD 60,000 - 93,000

Full time

14 days+

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Benefits offered by this job

Medical, dental & vision insurance

FSA/HSA

Paid Time Off

Retirement Plans

Life Insurance

Long-Term Disability

Gym Membership Discount

Tuition Reimbursement

Employee Assistance Program

Adoption Assistance

Shift Differential

Job summary

Confluence Health in Washington state seeks an IT Engineer to support Enterprise Engineering under the IT Engineering Supervisor. The role focuses on leading operational activities, coordinating resources, and ensuring adherence to procedures across compute, storage, backup, virtualization, and datacenter environments.

The ideal candidate has a strong IT infrastructure background with experience in Windows Server, SQL, deployment, and security, plus the ability to document changes and

Qualifications

Bachelor's degree in CS/IT or related field or equivalent experience.
5+ years in IT with 3+ years in systems or application engineering.
Certifications such as VCTA, CCA, Azure Fundamentals, or M365 Fundamentals or equivalent.

Responsibilities

Monitors and responds to requests and incidents with timely updates.
Creates and maintains systems documentation reflecting changes.
Implements and designs cybersecurity efforts as identified by Information Security.
Leads disaster recovery and major outage responses.
Performs capacity planning, monitoring, and reporting.

Skills

High paced environment adaptability

Team oriented

Organized

Education

Bachelor's Degree in Computer Science, Information Technology, or related field

5+ years in Information Technology with 3+ years in Systems or Application Engineering

Tools

VMware Certified Associate (VCTA)

Citrix Certified Associate (CCA)

Microsoft Azure Fundamentals

Microsoft 365 Certified Fundamentals

Job description

Salary Range

$43.36 - $67.84

Overview

Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities. Confluence Health actively supports the communities we serve and their quality of life through our community support program and through our individual efforts as involved community members.

Full Time Employees of Confluence Health receive a wide range of benefits in addition to compensation.

Medical, Dental & Vision Insurance
Flexible Spending Accounts & Health Saving Accounts
Paid Time Off
Generous Retirement Plans
Life Insurance
Long-Term Disability
Gym Membership Discount
Tuition Reimbursement
Employee Assistance Program
Adoption Assistance
Shift Differential

For more information on our Benefits & Perks, click here!

Summary

Under direct guidance from the IT Engineering Supervisor this position provides Engineering guidance based on the priorities of the organization. A member of the Enterprise Engineering support team responsible for leading operational activities, coordinating resources, maintaining adherence to procedures and policies. This includes enterprise compute, storage, backup, virtualization, datacenter, SQL, application deployment, application security, printer management, patch management, Windows Server and Desktop, mobile devices, and virtual desktops. A resource for IT Engineers with escalated issues.

Position Reports To: IT - Network Service Manager

Essential Functions

Monitors and responds to request and incident tickets assigned to team and provides prompt updates to keep requestor informed, working to resolve all issues in a timely manner.
Creates and maintains Systems, Application and Endpoint documentation and updates documentation to reflect change.
Proactively identifies performance and operational issues using trending activities and reports.
Manages the logging, documenting, and communication of problems and resolutions.
Implements and Designs Cyber Security Efforts as identified by Information Security
Supports reporting metrics on activities and completions to leadership though dashboards or other key written updates.
Creates and maintains short and long-term architecture plans and upgrade strategies.
Provides detailed project management documentation for all major IT Engineering projects and strategic plans.
Leads the recovery from a disaster or a major network or system outage.
Performs capacity planning, monitoring and reporting, assisting in auditing and documentation.
Responsible for maintaining and updating all Systems Infrastructure, Application Infrastructure and Endpoint devices. Identifies, evaluates, recommends, and implements new technologies.
Serves as an escalation point for Application Analysts and Solutions Techs.
Follows change management procedures and requirements provided by the organization.
Participates in On-Call rotation and responds in a timely manner as defined by management.
Performs other duties as assigned.

Demonstrate standards of behavior and adhere to the Code of Conduct in all aspects of job performance at all times.

Qualifications

Required:

Bachelor's Degree in Computer Science, Information Technology, other IT related field or equivalent experience.
5+ years in Information Technology with 3+ years in Systems or Application Engineering.
One certification from the following VMware Certified Technical Associate (VCTA), Citrix Certified Associate (CCA), Microsoft Azure Certified Fundamentals or Microsoft 365 Certified Fundamentals or other relevant Engineer Certification.
Ability to perform in high paced environment, updating and improving documentation as improvements and changes are made.
Team oriented, participating in collaboration on leading best business practices. Organized and can prioritize work with minimal supervision.

Desired:

VMware Certified Professional (VCP), Citrix Certified Professional (CCP), Azure Database Administrator Associate, Microsoft Certified Endpoint Administrator Associate, or Microsoft Azure Administrator Associate or other relevant Engineer Certification.
Excellent communication, interpersonal, troubleshooting and documentation skills. Ability to effectively present information, respond to questions, and educate diverse groups of people.
Ability to use logical thinking to solve practical problems and interpret instructions for complex oral or written processes.
Ability to read, write, analyze, and interpret general business periodicals, professional journals, technical manuals, and government regulatory guidelines. Ability to learn new technology quickly.

Physical/Sensory Demands

O = Occasional, represents 1 to 25% or up to 30 minutes in a 2 hour workday.

F = Frequent, represents 26 to 50% or up to 1 hour of a 2 hour workday.

C = Continuous, represents 51% to 100% or up to 2 hours of a 2 hour workday.

Physical/Sensory Demands ForThis Position:

Walking - O
Sitting/Standing - F
Reaching: Shoulder Height - O
Reaching: Above shoulder height - O
Reaching: Below shoulder height - O
Climbing - O
Pulling/Pushing: 25 pounds or less - O
Pulling/Pushing: 25 pounds to 50 pounds - O
Pulling/Pushing: Over 50 pounds - O
Lifting: 25 pounds or less - O
Lifting: 25 pounds to 50 pounds - O
Lifting: Over 50 pounds - O
Carrying: 25 pounds or less - O
Carrying: 25 pounds to 50 pounds - O
Carrying: Over 50 pounds - O
Crawling/Kneeling - O
Bending/Stooping/Crouching - O
Twisting/Turning - O
Repetitive Movement - F

Working Conditions

This position will work with minimal supervision. The position will require the ability to work flexible hours as needed. This position is generally an office position working at a desk however some time may be spent on site in data centers.

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