Enterprise Solutions Specialist - Remote

SupportFinity™; Arizona; Remote; USD 50,000 - 70,000; Full time

Job summary

A dynamic technology firm is seeking an Enterprise Solutions Specialist to provide IT application support in the multifamily sector. You will assist end-users, troubleshoot issues, and create reports. The ideal candidate has a Bachelor's degree and experience in relevant software applications. Benefits include medical plans, a 401k with a company match, and continuous education opportunities.

Benefits

Medical plans with choices

401k Plan with company match

Vacation program accruing immediately upon hire

Paid holidays

Wellness initiatives

Qualifications

• 2+ years' experience supporting IT applications in multifamily industry.
• Ability to produce and explain reports effectively.
• Familiarity with cross-system integration in property management.

Responsibilities

• Provide day-to-day support for end-users across software platforms.
• Troubleshoot and resolve software application issues.
• Collaborate with teams to document and refine processes.

Skills

Communication skills

Technical support for IT applications

Basic SQL proficiency

Ability to explain technical concepts

Education

Bachelor’s degree in Information Systems or Business Administration

Tools

Microsoft 365

Yardi Voyager

RealPage

OneSite

ResMan

Job description

Overview

Bryten | Posted Sep 20, 2025

Job Details: Full-time, Arizona · Negotiable · Entry (0-2 yrs)

Position

Enterprise Solutions Specialist - Remote

What You’ll Do

• Extensive knowledge of business applications used within the multifamily industry such as Yardi Voyager, RealPage, OneSite, and/or ResMan
• Familiar with basic accounting principles in order to interpret resident ledgers and communicate effectively with accounting personnel, corporate teams, and property teams
• Intermediate proficiency in Microsoft 365 tools, including Teams, Outlook, Excel, and Word
• Proficiency to set up a new property PMS (Property Management System) from start to finish
• Serve as a knowledgeable resource for team members seeking additional training, clarification, or support
• Monitor the help desk and provide Day to Day support for End-users across Property Management and other related software platforms
• Work collaboratively with team members to resolve support requests accurately and in a timely manner
• Troubleshoot and resolve software application issues, following the escalation paths when necessary
• Collaborate across departments to document and refine system processes
• Act as Liaison between internal Bryten teams and Software Vendors
• Maintain technical functionality of Operational and Financial reports as requested by Leadership. Document scope for creating additional reports as needed
• Any other task as assigned

Ideal Candidate

• Demonstrate ability to communicate clearly and concisely, both verbally and in writing, in English for business necessities including communications with customers, coworkers, supervisors, and vendors
• Ability to explain technical concepts to non-technical users
• Ability to communicate clearly in both large and small group settings
• Experience in producing and explaining reports to Clients, Owners, Asset Directors, Site Teams, and new software users
• Bachelor’s degree in Information Systems, Business Administration, or related field
• Two or more years’ experience supporting IT applications used in the multifamily industry
• Knowledge of cross-system integration and how applications interact within a property management technology ecosystem
• Proficiency with basic SQL concepts with a working knowledge of database schema and structures

Benefits

• Medical plans with choices to fit your needs
• Dental and Vision insurance options
• Health Savings Account (HSA) with employer contribution
• Financial security benefits including 401k Plan with company match
• Optional life insurance + addl voluntary life
• Optional short-term disability + options for long-term disability
• Supplemental life insurance with critical health insurance and accident insurance
• Vacation program accruing immediately upon hire
• Sick time when you need it
• Paid holidays + floating holidays to celebrate those special times
• Company-sponsored wellness initiatives
• Continuous education with development programs and more

Legal & Diversity

Bryten complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, perform essential job functions, and/or receive other benefits and privileges of employment, please contact Talent Acquisitions at [e-mail]

Equal Opportunity Employer (EOE)

About the company

Be vigilant about potential scams, phishing attempts, or fraudulent activities, and seek credible sources or reviews to assess the trustworthiness of the company. Remember, your personal and financial security is paramount, and taking preventive measures is crucial to safeguarding your information from potential risks and unauthorized use. SupportFinity is not responsible for any consequences that may arise from disclosing such information to unauthorized or fraudulent entities.