Enterprise Solution Specialist III

Jabil; United States; Remote; USD 85,000 - 120,000; Full time

Job summary

Jabil is seeking an IT professional to define, test, and implement new business system functionality. You will participate in system rollouts, generate test data, and maintain comprehensive area documentation for a global audience.

Role requires collaboration with IT teams to uphold high support standards, plus improving processes and sharing best practices across Jabil facilities.

Qualifications

• Define, research, develop and test new functionality of business systems in the primary module or area.
• Participate in rollout/installation of new business systems and create sample data for testing.
• Maintain and develop area documentation and share with global teams.

Responsibilities

• Define, research, develop and test new functionality of business systems.
• Rollout/installation of new business systems and sample data testing.
• Maintain documentation and communicate status to global teams.
• Collaborate with IT teams to ensure high standard of IT support.

Skills

Documentation

Stakeholder communication

Process improvement

Training

Problem solving

Tools

Excel

PowerPoint

Word

PDF manipulation

JDoc System

SAP

CIDEON (SAP)

Azure

Job description

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world’s top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

Define, research, develop and test new functionality of business systems in your primary module or functional area.

Participate in rollout/installation of new business systems.

Devise sample data to test accuracy of programs.

Maintain and develop documentation for responsible area. Organize and communicate documentation to global community.

Maintain a working knowledge of advancing technologies. Identify applicable solutions and implement with existing networks when appropriate.

Work seamlessly with all IT Teams to ensure high standard of IT support at all levels.

Maintain and develop documentation for responsible area. Prepare and provide status updates of assigned project plans and schedules.

Maintain positive relations with all employees encouraging them to suggest ways of improving IT systems. Recommend/conduct training.

Organize verbal and written ideas clearly, use appropriate business style.

Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems).

Drive continuous improvement through trend reporting analysis and metrics management.

Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are “best in field”.

Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization while maintaining discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific.

Ability to work effectively under pressure with constantly changing priorities and deadlines.

Must be proficient and knowledgeable in all areas related to the IT department functions.

Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.

Comply and follow all procedures within the company security policy.

May perform other duties and responsibilities as assigned

Microsoft Software:

Excel, PowerPoint & Word

Strong understanding of Page Formatting

Strong understanding of Picture Formatting

Document properties and formulas

Ability to manipulate production documentation to support software version issues or high priority tickets (line down situation)

Adobe:

Adobe Acrobat Professional

Understanding of PDF files and their complexities

How to manipulate PDFs using Adobe

Modifying margins or page orientations.

SAP:

Strong understanding of DIRs

Strong understanding of DMS

Strong understanding of Tables (including Joins)

Configuration in SPRO for DIRs

Strong understanding of Content Servers

CIDEON (SAP):

Strong understanding of Conversion Control Center (CCC)

Understanding of SAP System Components

Configuration and testing of RFC and URL connections

Configuration of the CCC

Understanding of Work Packages

Strong understanding of CIDEON Error Logs and reprocessing of Work Packages

Azure:

Server Housekeeping

Building new servers

Maintaining the CIDEON Conversion Engine Software

Understanding of CIDEON Software Configuration

Ability to manipulate Conversion Engine Workflow

Software upgrading and testing (CIDEON & Microsoft)

Strong understanding of CIDEON Error Logs

JDoc System:

Strong understanding of JDoc (Frontend & Backend)

Strong understanding of the FileWatcher System

Understanding of Json Files

Understanding of SAP Notifications

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to [e-mail] with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

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