Enterprise Sales Account Executive

ECP; New York (NY); On-site; USD 90,000 - 150,000; Full time

Job summary

ECP, a market-leading SaaS provider for senior living communities, seeks a Sales Account Executive to drive new business nationwide. You will act as a product expert, consultant, and customer advocate, guiding prospects from demonstrations to close across enterprise accounts.

Join a team focused on regulatory compliance, operational efficiency, and resident care, with training and collaboration across Product and Support to ensure successful onboarding and customer satisfaction.

Qualifications

• Bachelor's degree required.
• Excellent presentation and communication skills.
• Experience in assisted living or healthcare-adjacent sales is a plus.
• Familiarity with EHR/eMAR or CRM software is beneficial.

Responsibilities

• Identify and close new business opportunities within an assigned territory.
• Qualify leads and deliver tailored product demonstrations.
• Highlight product features to solve customer problems.
• Own the full sales cycle from prospecting to contract closing.
• Outreach to leads and partner companies within target market.
• Attend industry events to promote ECP and build relationships.
• Collaborate with Product, Finance, Marketing for onboarding and satisfaction.
• Maintain CRM records and ensure timely data entry.
• Meet or exceed monthly, quarterly, and annual sales targets.

Skills

Relationship-building

Communication

Cold Outreach

SaaS sales

CRM software

Travel up to 50%

C-level engagement

Education

Bachelor's degree

Tools

HubSpot

Job description

ECP is a market-leading SaaS software solution that enables senior living communities to better care for their residents. Our mission as a company is to build world-class software that increases the quality of life for seniors and improves clinical, business, compliance, and operational performance for our clients.

As Sales Account Executive, you'll be a product expert, consultant, and customer advocate. You will work with prospective customers to help them understand how our software can help their businesses provide better care for their residents, comply with regulatory requirements, and increase operational efficiency.

We will provide training and coaching on our product and processes to ensure that you have a clear path to closing deals. You will also work with our product and support teams to ensure that we are adding the right features for our customers and that there’s a smooth transition from onboarding new customers.

This role will focus on driving new business within the enterprise market segment nationally.

Responsibilities

• Identify, develop, and close new business opportunities within an assigned territory
• Qualify new sales leads, and create tailored demonstrations of our software for them
• Emphasize the features of our products to highlight how they solve customer problems
• Manage the full sales cycle, from lead generation and prospecting to contract negotiation and closing
• Perform outbound outreach to leads and partner companies within the ECP target market
• Attend trade shows, industry conferences, and networking events to promote ECP's company brand, product, and services and develop meaningful relationships with prospects.
• Collaborate with internal teams (e.g., Product, Customer Experience, Finance, Marketing) to ensure successful onboarding and customer satisfaction
• Maintain contact lists and follow up with prospective customers to build lasting relationships
• Follow internal process for maintaining CRM records, ensuring all sales activities and customer interactions are logged accurately and timely
• Meet or exceed monthly, quarterly, and annual sales targets
• Become an expert in ECP's product, services, and industry

• Bachelor’s degree
• Excellent presentation skills
• Experience within the assisted living industry
• Knowledge of eMAR, EHR, ECP or CRM software is a plus
• Experience with technology or software sales
• Proven experience meeting quota in a SaaS environment
• Proficient in CRM software (experience with HubSpot is a bonus)
• Ability to travel up to 50% within assigned territory
• Experience building relationships with C-level executives