Enterprise Resilience Programs Lead

Pfizer Inc.; New York (NY); Hybrid; USD 83,000 - 138,000; Full time

Job summary

Pfizer Inc. is seeking a Senior Associate, Enterprise Resilience Programs to drive development, implementation, and continuous improvement of enterprise resilience capabilities.

You will monitor threats, coordinate resilience activities, and support crisis response across Business Continuity, Crisis Management, and related programs. Collaborate with Product Integrity for Patient Safety and the Pfizer Resilience Center to support product investigations and security matters, working under the

Qualifications

• Bachelor’s degree in business, Risk Management, Emergency Management, Security Management, Public Administration, Information Systems, or a related field with 2 years of experience in Business Continuity, Crisis Management, Emergency Management, Corporate Security, Risk Management, Operational Resilience, or related disciplines.
• Masters degree in business, Risk Management, Emergency Management, Security Management, Public Administration, Information Systems, or a related field with 0 years of experience.
• Experience supporting enterprise programs, project coordination, or business operations.
• Familiarity with resilience planning methodologies, risk assessment processes, and program governance.
• Strong analytical and critical thinking skills.
• Ability to evaluate and communicate emerging risks and threats.
• Excellent written and verbal communication skills.
• Strong organizational and project coordination abilities.
• Ability to manage multiple priorities in a dynamic environment.
• Proficiency with Microsoft 365 applications and reporting tools.
• Collaboration and stakeholder engagement skills.
• Ability to remain composed and effective during crisis situations.

Responsibilities

• Intelligence & Horizon Scanning: Monitor and analyze risks, threats, geopolitical developments, environmental hazards, and disruption trends.
• Support risk intelligence collection, assessment, and dissemination to stakeholders.
• Maintain risk identification, escalation, and situational awareness processes.
• Prepare briefing materials and resilience reports for leadership decisions.
• Business Continuity Program Support: Develop and maintain Business Continuity Plans, support impact assessments and recovery strategy.
• Coordinate updates to resilience documentation and reporting metrics.
• Crisis Management Support: Assist with crisis preparedness activities, exercises, and readiness assessments.
• Maintain crisis management procedures, contact lists, resources, and playbooks.
• Capture lessons learned for continuous improvement after incidents.
• Workplace Violence Prevention & Intervention Program Support: Support case intake, triage, threat response, program exercises and communications.
• Maintain program standards, SOPs, resources, and uptime.
• Capture lessons learned and drive improvements.
• Program Training & Exercises: Plan, schedule, deliver, and track resilience training; support exercises and testing.
• Maintain training records and participation metrics; promote awareness across the ER community.
• Technology Platform Management: Administer resilience tech platforms and databases; manage access, data quality, configuration, testing, reporting.
• Coordinate platform enhancements, issue resolution, and vendor support; develop dashboards.
• Program Governance & Continuous Improvement: Support governance, reporting, and metrics; assist with policy and framework development.
• Coordinate meetings and communities of practice; identify process improvements.

Skills

Analytical thinking

Communication

Stakeholder engagement

Prioritization

MS 365 proficiency

Education

Bachelor’s degree in related field

Master’s degree in related field

Tools

Resilience software

Job description

Pfizer Inc. is seeking a Senior Associate, Enterprise Resilience Programs to drive development, implementation, and continuous improvement of enterprise resilience capabilities.

You will monitor threats, coordinate resilience activities, and support crisis response across Business Continuity, Crisis Management, and related programs. Collaborate with Product Integrity for Patient Safety and the Pfizer Resilience Center to support product investigations and security matters, working under the