Enterprise Relationship Manager

Socket.dev; United States; Remote; USD 100,000 - 120,000; Full time

Benefits offered by this job

Stock options

Premium health insurance

401K matching

Parental leave

Job summary

Ceros is a remote-first, full-time role focused on growing and retaining revenue within existing enterprise accounts across the US. You will own expansion, renewals, and forecast accuracy while partnering with Customer Success and leadership to align expansion with renewal strategy.

The ideal candidate has 5+ years in quota-carrying SaaS sales, strong account planning skills, and comfort selling to cross-functional teams in large organizations.

Qualifications

• 5+ years quota-carrying SaaS sales.
• Experience expanding revenue within existing accounts.
• CRM proficiency with Salesforce or HubSpot.

Responsibilities

• Own the full expansion cycle: pipeline, close, expand, renew in existing enterprise accounts.
• Source new opportunities across business units, teams, and geographies.
• Build account plans based on org mapping and whitespace analysis.
• Lead consultative, value-driven sales cycles with executive stakeholders.

Skills

Quota carrying SaaS sales

Enterprise sales

Account expansion

CRM familiarity

Executive stakeholder management

Tools

Salesforce

HubSpot

Job description

Location: Remote within the US

Reporting Into: Head of Sales

Compensation: $100,000-$120,000 base salary, plus target variable compensation, for a total expected compensation of $170,000-$190,000+, depending on qualifications and experience.

About Ceros

At Ceros, you’ll help ambitious brands create digital experiences that people actually want to explore. Our platform gives marketers and designers the flexibility to design, build, and publish immersive content, all without code. With Ceros, teams move faster, scale smarter, and deliver work that makes a real impact.

Customers report engagement times that are 80% longer and conversion rates more than 20% higher on Ceros-built experiences. That kind of performance is why leading brands like Pepsi, TimeOut, and Mastercard rely on us. Working here means shaping the future of digital experiences and joining a team that values bold ideas, creativity, and purpose-driven work.

The Role

This is a strategic relationship management role focused on growing and retaining revenue within existing enterprise accounts.

You’ll be responsible for identifying and unlocking new opportunities within some of the world’s top brands—selling into new teams, divisions, and use cases—while also owning the commercial health of your book of business. This is a proactive, consultative sales motion focused on driving meaningful revenue growth within your book of business.

You’ll partner closely with Customer Success and leadership to align expansion with renewal strategy, while independently building relationships, generating pipeline, and closing expansion and renewal deals across complex organizations.

Key Responsibilities

• Own the full expansion cycle: create pipeline, close, expand, and renew within existing enterprise accounts.
• Proactively source new opportunities across business units, teams, and geographies.
• Build and execute strategic account plans grounded in org mapping, whitespace analysis, and clear growth hypotheses.
• Multithread across marketing, design, product, and executive stakeholders to increase deal size and account penetration.
• Own commercial outcomes for assigned accounts, including expansion, retention, risk identification, and forecasting.
• Partner closely with Customer Success to align expansion with renewal strategy and long-term account growth.
• Lead consultative, value-driven sales cycles tied to measurable business outcomes.
• Run compelling demos, pilots, and POCs that validate new use cases and accelerate adoption.
• Navigate complex enterprise procurement, legal, and stakeholder environments.
• Maintain strong pipeline discipline and deliver accurate forecasts.
• Act as the voice of the customer—bringing insights back to Product and GTM teams, especially as we evolve our AI offering.

Practical stuff we anticipate you having

• 3-7+ years of quota-carrying SaaS sales experience, including selling into enterprise organizations.
• Proven success driving expansion revenue (upsell/cross-sell) within existing accounts.
• Experience managing account retention and mitigating churn risk in a subscription or SaaS environment.
• Experience navigating complex, multi-stakeholder deals and building relationships across an organization.
• Ability to identify and create new opportunities within accounts through structured account planning and org mapping.
• Strong execution of consultative sales cycles, including engaging executive stakeholders.
• Familiarity with CRM tools such as Salesforce or HubSpot.
• Experience selling marketing, creative, or adjacent technology preferred.
• AI-forward in your workflow—using AI tools to improve prospecting, personalization, and efficiency.
• High ownership mindset with the ability to operate autonomously.

Key Things to Know

This is a full-time position, remote-first role. You’ll be working with some of the most recognizable brands in the world. High impact—this role directly drives net revenue retention and account growth.

Benefits

• Global remote-first organization
• Stock options
• Premium health insurance
• 401K matching
• Paid parental leave after a year of employment: 16 weeks for primary caregivers, 4 weeks for secondary caregivers
• Flexible vacation days
• Paid sick days
• Stipend for your home office setup
• Excellent gear (Macbook Air, external monitor, etc.)
• Stipend towards experiences that Cerosians can collaborate, educate, and create social connections with one another
• Unlimited access to co-working spaces around the globe