Enterprise Platform Lead – ERP and Database Services
Alyeska Pipeline Service Company
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Job summary
Alyeska Pipeline Service Company seeks an Enterprise Platform Lead to oversee ERP and database services, drive upgrades, and align technology platforms with business goals. You will collaborate with IT teams, vendors, and business users to plan, troubleshoot, and optimize enterprise systems in support of end-to-end operations.
Initially focusing on ERP capabilities and Oracle technologies, the role will expand to broader enterprise platform planning and architecture as you gain knowledge of
Qualifications
- Bachelor’s degree in information technology, information systems, computer science, or related discipline.
- Two (2) years of progressively responsible experience supporting enterprise applications, ERP systems, or database services, including experience leading technical work or coordinating service providers.
- Experience supporting an enterprise ERP environment and its related databases, integrations, and business processes.
- Work knowledge of application and database maintenance, upgrades, integrations, change management, and incident resolution.
- Understanding of system testing, production change controls, backup and recovery, and application access controls.
- Experience coordinating technical work across internal teams, vendors, or managed service providers.
Responsibilities
- Oversee ERP and database services, including availability, performance, support, and recovery planning.
- Provide technical direction for ERP and database issues, review proposed changes, and work with internal specialists and vendors to resolve complex problems.
- Coordinate internal technical teams and service providers.
- Establish clear responsibilities, elevate problems, and make sure agreed work is completed.
- Plan system maintenance, patching, upgrades, and replacements.
- Track support deadlines and address aging or unsupported technology.
- Coordinate testing, business-user acceptance, change approval, and production readiness for upgrades, integrations, and significant system changes.
- Work with technical teams and service providers to maintain backup and recovery procedures, coordinate recovery testing, and address identified gaps.
- Work with business users to understand requirements, prioritize improvements, and resolve recurring problems.
- Coordinate with cybersecurity and infrastructure teams to address security requirements and system dependencies.
- Maintain documentation of enterprise platform integrations, support arrangements, operating procedures, and significant technical decisions.
- Evaluate enterprise platform software renewals, upgrades, and replacement options based on business requirements, cost, risk, and support needs.
- Identify opportunities to reduce unnecessary systems, overlapping software, and avoidable support costs.
- Develop plans for platform improvements and transitions that limit disruption to business operations.
- As knowledge of the environment develops, take responsibility for planning and technical decisions for additional enterprise platforms, including their integration, support, and lifecycle needs.
Skills
Education
Tools
Job description
Accountabilities and Specific Requirements: Alyeska Pipeline Service Company is seeking an Enterprise Platform Lead to oversee the support, maintenance, and long-term planning of its enterprise business systems. Alyeska is seeking to improve alignment across its technology platforms, data, and integrations to increase enterprise value, streamline business processes, and enable more effective end-to-end operations. The initial focus will be on ERP capabilities, Oracle technologies, supporting databases, and system integrations, establishing a more cohesive foundation for future optimization and modernization. This person will work with business users, IT teams, and vendors to keep systems reliable, resolve problems, plan upgrades, and control costs. The role provides technical oversight of system support and maintenance, including reviewing proposed changes, troubleshooting complex issues with specialists, and making informed technical decisions. The initial scope is ERP and database services. As the person develops knowledge of Alyeska’s systems and business processes, responsibilities will expand to include broader enterprise platform planning and architecture.
- Oversee ERP and database services, including availability, performance, support, and recovery planning.
- Provide technical direction for ERP and database issues, review proposed changes, and work with internal specialists and vendors to resolve complex problems.
- Coordinate internal technical teams and service providers.
- Establish clear responsibilities, elevate problems, and make sure agreed work is completed.
- Plan system maintenance, patching, upgrades, and replacements.
- Track support deadlines and address aging or unsupported technology.
- Coordinate testing, business-user acceptance, change approval, and production readiness for upgrades, integrations, and significant system changes.
- Work with technical teams and service providers to maintain backup and recovery procedures, coordinate recovery testing, and address identified gaps.
- Work with business users to understand requirements, prioritize improvements, and resolve recurring problems.
- Coordinate with cybersecurity and infrastructure teams to address security requirements and system dependencies.
- Maintain documentation of enterprise platform integrations, support arrangements, operating procedures, and significant technical decisions.
- Evaluate enterprise platform software renewals, upgrades, and replacement options based on business requirements, cost, risk, and support needs.
- Identify opportunities to reduce unnecessary systems, overlapping software, and avoidable support costs.
- Develop plans for platform improvements and transitions that limit disruption to business operations.
- As knowledge of the environment develops, take responsibility for planning and technical decisions for additional enterprise platforms, including their integration, support, and lifecycle needs.
- Applicants must meet or exceed these minimum job requirements to apply for this position.
- Bachelor’s degree in information technology, information systems, computer science, or related discipline*
- Two (2) years of progressively responsible experience supporting enterprise applications, ERP systems, or database services, including experience leading technical work or coordinating service providers.
- Experience supporting an enterprise ERP environment and its related databases, integrations, and business processes.
- Work knowledge of application and database maintenance, upgrades, integrations, change management, and incident resolution.
- Understanding of system testing, production change controls, backup and recovery, and application access controls.
- Experience coordinating technical work across internal teams, vendors, or managed service providers.
- Ability to turn business requirements into clear technical priorities and explain technical issues, risks, and options to nontechnical audiences.
- Strong troubleshooting, documentation, and organizational skills.
- Ability to evaluate alternatives and recommend practical solutions that can be supported over time.
- * Equivalent of experience may substitute for the Bachelor's degree on a year-for-year basis.
- Experience with Oracle E-Business Suite, Oracle databases, or related enterprise technologies.
- Experience with ERP upgrades, system replacements, enterprise integrations, or database support.
- Experience developing multiyear system plans and comparing the full cost of maintaining, upgrading, or replacing technology.
- Experience managing vendor support, software licensing, renewals, and service problems.
- Familiarity with enterprise architecture, system consolidation, automation, and data integration.
- Experience supporting business-critical systems in a safety-focused or high-availability environment.
- Experience with IT projects related to enterprise platform implementation, reimplementation, configuration, and delivery of user enhancements.
- Medical, dental, and vision coverage starting day one.
- FSA.
- Eligible to participate in 401(k) on day one, with 7% company match after one year.
- Pension eligibility starting day one, with 1-year vesting.
- Annual bonus potential.
- Wellness reimbursement.
- EAP.
- Paid parental leave.
- Educational assistance.
- Vacation and sick leave.
Band: K-M
Work Location & Schedule: Anchorage. This is a regular exempt Anchorage based position on an urban schedule of a 40-hour week or 9/80-work schedule.
We believe zero is far from nothing. Zero accidents and spills make this a safer place to work. Zero regulatory infractions and operational upsets help things run smoother. On TAPS, zero is something of worth.
We all take ownership in the success of Alyeska. We ask, "What else can l do?" to move forward. We keep our commitments and expect the same from others, with respect and without excuses. After all, we know our future depends on it
We never go it alone, and only win together. We know that everyone is important; no one is more important than another. We build each other up and form stronger bonds with every interaction. We tear down silos. "They" is not in our vocabulary because "we" are TAPS.
We’re for better. It helps us evolve the way we work to deliver stronger results. It builds trust with our customers and co-workers. By learning, growing, and challenging the norm, we’ll leave TAPS better for everyone.
Here we feel free to use our voice. We speak up about opportunities and ideas and when we see any safety risks or concerns. And we step up to assess problems and implement solutions. Being proactive is a way of life at Alyeska.
We know there’s no easy path to excellence. It takes high standards that we fully commit to for ourselves and our contractors. It’s hard work, requiring rigor and precision, but practice delivers outstanding results.
We treat the company as if it were our own. That’s why we track and optimize our resources. We balance people, time, materials, and budget to ensure we’re being smart with money and eliminating waste.
You won’t find us standing on the sidelines waiting for the perfect solution. We know when progress is more important than perfection. We’re agile, quick, and make well-informed decisions. It’s what lets us move further, faster.
Employment with Alyeska is contingent upon successfully passing a background investigation and, in some cases, a Physical Fitness Test and Medical Exam specific to the role for which you are applying. Alyeska also requires pre-employment urinalysis drug testing for all positions. A positive drug test makes you ineligible for employment with Alyeska and on TAPS. Please note, Alyeska does not seek or accept any genetic information as part of the drug testing procedure or any other process that could directly or inadvertently provide genetic information (family medical history).
Federal Law requires all employers to verify identity and employment eligibility of all persons hired to work in the United States. Alyeska Pipeline Service Company participates in E-Verify. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S Department of Homeland Security and Social Security Administration records to confirm employment eligibility.
http://www.dhs.gov/e-verify
The Alyeska Valdez Marine Terminal (VMT) is a regulated facility, and the employee hired to work on the VMT or to provide emergency support or other approved work for the VMT will be required to have a Transportation Worker Identification Credential (TWIC). For more information about this Federal credential access the Web site listed below. The successful candidate for this job will be notified if a TWIC will be required and will then be responsible for enrolling and obtaining a TWIC prior to their hire date.
http://www.tsa.gov
Join Alyeska Pipeline – Where Innovation Meets Alaska’s Legacy Alyeska Pipeline Service Company operates the iconic 800-mile Trans Alaska Pipeline System (TAPS), a marvel of engineering and a cornerstone of Alaska’s economy. Since 1977, Alyeska has safely transported over 19 billion barrels of oil, fueling the state and supporting national energy independence. But Alyeska is more than a pipeline. It’s a community of dedicated professionals who embody resilience, innovation, and a shared commitment to excellence. Whether you’re in the field or behind the scenes, your work here matters.
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