Enterprise Learning and Development Partner

Farmers Insurance; United States; Hybrid; USD 100,000 - 180,000; Full time

Benefits offered by this job

401(k)

Medical

Dental

Vision

Health Savings and Flexible Spending

Life Insurance

Paid Time Off

Tuition Assistance

Job summary

Farmers Insurance is seeking a Senior Learning & Development leader to shape the future workforce through innovative programs and strategic alignment with Talent Strategy. You will design, develop, and deliver development experiences that drive skill, behavior, and performance changes across the organization.

As a teammate, you will modernize learning with AI, microlearning, and traditional methods while measuring ROI and driving a high‑performance culture.

Qualifications

• Formal instructional design experience with a focus on leadership and management development.
• Experience delivering leadership and professional development programs is preferred.

Responsibilities

• Leads the effective implementation or ongoing delivery of learning and development solutions and coaches learning leaders.
• Evaluates the quality and impact of learning solutions against established metrics.
• Partners with HR and business leaders to assess needs and improve performance.
• Defines success measurements and promotes cross-functional collaboration.

Skills

Instructional design

Leadership development

Organizational development

Coaching & feedback

Project management

Emerging modalities

AI in learning

Content delivery

Education

Bachelor's degree in organizational development, organizational psychology, HR, or business

Master's degree in organizational psychology or organizational development

High School Diploma or equivalent

Tools

Content authoring tools

Job description

We are Farmers – where ambition meets opportunity.

At Farmers, we’re not just known for unforgettable jingle – we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn’t just a goal – it’s a way of life for both the organization and every individual on our team. We tackle challenges head-on, learn from every experience and measure our impact on the customers who trust us.

Join an award-winning, equal-opportunity employer, where you’ll find more than a job – you’ll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do.

Workplace: On-site ( ), Hybrid ( ), Remote ( )

Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.

Job Summary

This role is pivotal in shaping the future of our workforce and driving the Farmers’ success through innovative learning and development strategies.

As a leader, you will align with Workforce Architects to support the Talent Strategy and develop employees at all levels to operate as a high-performance culture. Specifically, this role leads the design, development, and implementation of programs and strategies to fulfill organizational development needs and achieve program objectives. You would be accountable for training effectiveness and delivery of quality learning and development experiences. If your passions center on recommending and creating effective development programs and learning solutions that drive needed skill, behavior, and performance change in their audience, using contemporary techniques this is the perfect place to own decisions and create a tangible impact.

Essential Job Functions

• Leads the effective implementation or ongoing delivery of learning and development solutions. This may include providing expert facilitation or upskilling others to deliver these solutions by identifying appropriate subject matter experts to act as learning leaders, conducting train-the-trainers, observing delivery of programs, and providing coaching and feedback to the learning leaders.
• Evaluates the quality and effectiveness of learning and development solutions by measuring against established success metrics, effort, and impact.
• Makes recommendations on how to scale or improve solutions based on data insights gained from feedback and program performance.
• Acts as a consultative partner with human resources and business leaders, conducts need analysis and assessments to understand needs, and provides recommendations to enhance employee, leadership, or team effectiveness and drive improved performance or business results.
• Scopes business requirements and constraints and establishes clear measurements of success. Promotes collaboration and strategic partnerships across value streams that may contribute to or would be impacted by proposed solutions.
• Rapidly prototypes, refines, and deploys at scale. Designs, develops and recommends cutting edge learning and development solutions that address business needs efficiently and align to strategic priorities.
• Ingrains development into the flow of work to build and reinforce our learning culture. Leverages solutions including but not limited to collaboration, communities, social media, curation, and expert shares.
• Modernizes our learning techniques to include AI, microlearning, and other cutting edge technologies along with traditional learning solutions to create high-impact, low investment solutions that maximize ROI.

Experience Requirements

• Minimum 7 years of applicable, formal instructional design experience with a focus on leadership and management development.
• Minimum 5 years in organizational development directly related to leadership and professional development.
• Certification and experience in instructional design and content authoring tools - preferred.
• Certification and experience in delivering leadership and professional development programs - preferred. C
• ertification and experience in administering and/or providing coaching feedback on talent assessments - preferred.

Education Requirements

• High School Diploma or equivalent required.
• Bachelors degree preferred in organizational development, organizational psychology, human resources, or a business-related discipline.
• Masters degree preferred in organizational psychology, organizational development, or business administration.

Additional Qualifications

• Demonstrated project management skills.
• Experience with emerging modalities.
• Extensive knowledge of skills development and capacity-building strategies.
• Ability to build strong customer relationships.
• Demonstrates excellent judgment and decision making skills.
• Effectively coaches and delivers constructive feedback.

Physical Actions

Job is performed in-person at a Farmers office or virtually at an approved alternative work location. The physical work environment is indoors and climate-controlled with adequate lighting and ventilation. Normal and customary distractions include background noise produced by office equipment and chatter among people, as well as interruptions. Frequently sits for prolonged periods of time, up to a full shift. Occasionally moves about the workplace including, navigating stairs, ramps, and level or uneven surfaces. Occasionally moves, pushes, pulls, lifts, carries, and/or places objects or materials weighing up to 25 pounds without assistance. Frequently uses shoulders, arms, hands, and fingers to manipulate equipment, tools, and objects necessary to perform job duties. Frequently performs fine motor tasks such as typing, mousing, or writing, up to a full shift. Rarely performs movements such as bending, stooping, crouching, kneeling, twisting, and reaching overhead or below the knees. Possesses clear vision, with or without correction, to visually read and verify information. Relies on depth perception and peripheral vision to navigate the work environment visually by identifying barriers, changes in terrain and locating objects. Possesses adequate hearing, with or without correction, to communicate with co-workers, respond promptly to auditory signals or alarms, and discern sounds essential for maintaining safety and productivity in the workplace. Jobs in this category require rare, if any, travel.

Benefits

• Farmers offers a competitive salary commensurate with experience, qualifications and location.
• CA Only: $102,450 - $174,240
• CO & ME: $96,075 - $150,260
• HI/IL/MN/VT Only: $96,075 - $160,710
• MA Only: $96,075 - $160,710
• o MD & VA: $96,075 - $160,710
• DC/NJ/NY/OH Only: $96,075 - $174,240
• Albany County, NY/Cleveland, OH: $102,450 - $150,260
• WA Only: $96,075 - $182,625
• Bonus Opportunity (based on Company and Individual Performance)
• 401(k)
• Medical
• Dental
• Vision
• Health Savings and Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• Paid Parental Leave
• Tuition Assistance
• For more information, review “What we offer” on https://www.farmers.com/careers/corporate/#offer

Job Location(s): R_US - United States

Anticipated application deadline

Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting.

Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws.