Enterprise Account Executive, Install Base

Algolia; United States; Hybrid; USD 262,000 - 285,000; Full time

Benefits offered by this job

Remote or hybrid work

Job summary

Algolia is a pioneer in AI search, powering billions of requests weekly for brands like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens. As an Install Base Account Executive, you will cultivate and expand relationships across complex, multi-brand portfolios, researching prospects and identifying expansion opportunities.

You’ll partner with CSMs and SEs to drive account planning, lead cross-sell conversations, and manage a portfolio of high-value customers through renewals and growth in a

Qualifications

• 5+ years in B2B SaaS sales or account management with renewals and expansion experience.
• Experience negotiating complex, multi-year enterprise agreements.
• Strong collaboration with Customer Success, Solutions Engineers, and cross-functional teams.

Responsibilities

• Own and manage a portfolio of ~50 high-value customers, retaining and growing revenue.
• Identify cross-sell opportunities across teams, business units, or use cases.
• Lead account planning with CSMs and CSEs to align Algolia solutions with customer goals.

Skills

B2B SaaS sales

Account management

Renewals

Enterprise negotiations

Cross-functional collaboration

Job description

Algolia is a pioneer in AI Search, powering over 30 billion search requests weekly for customers including Under Armour, PetSmart, Stripe, Gymshark, and Walgreens.

As an Algolia Install Base Account Executive, you will cultivate and expand relationships with complex, multi-brand portfolios. You should be comfortable researching prospects, building strong relationships with key stakeholders, and identifying new opportunities for expansion. You will navigate global organizations to deliver scalable solutions that drive long-term value across the entire organization.

We’re looking for someone who thrives in a high-ownership environment, operates with autonomy, and brings a consultative approach to growing customer relationships.

Your Role Will Consist Of

• Own and manage a portfolio of ~50 of our highest value customers, with accountability for retaining and growing revenue as customers move from early adoption to scale
• Build trusted relationships with customers and develop a deep understanding of each customer's business objectives and use cases to proactively identify cross-sell opportunities across new teams, business units, or use cases, expanding Algolia's footprint within the account
• Work in tandem with CSMs and CSEs to drive account planning and execution strategies that align Algolia’s solutions to customer goals, ensuring customers extract maximum value
• Lead cross-sell strategy and commercial conversations with top accounts, expanding Algolia's presence across the organization
• Monitor account health and usage to identify risks and mobilize account team on next best actions
• Operate independently in a fast-evolving environment, helping shape sales motions and turn them into repeatable, scalable playbooks.

You Might Be a Fit If You Have

• 5+ years in B2B SaaS sales or account management, with experience managing renewals and expansion in accounts with multiple stakeholders
• Track record negotiating complex, multi-year enterprise agreements directly with customers and internal stakeholders (legal, finance, deal desk)
• Strong collaboration skills with Customer Success, Solutions Engineers, and other cross-functional teams to proactively address customer needs, remove blockers, and to drive outcomes
• Comfort managing complex, multi-stakeholder relationships within large organizations, with the strategic patience for longer sales cycles.

Nice To Have

• Experience with SaaS, APIs, or developer-focused products
• Familiarity with usage-based or consumption-based business models
• Background working with eCommerce or digital experience platforms

In Practice, This Looks Like Someone Who

• Multi-threads across an account, engaging stakeholders from economic buyers to technical teams, with strategic questions that surface opportunities to expand Algolia into new teams, business units, or use cases
• Consistently hits or exceeds renewal and expansion targets across your book of business
• Runs a structured, multi-stakeholder account planning process across a concentrated portfolio of complex, high-value accounts, orchestrating CSMs, CSEs, and internal teams without losing momentum on longer sales cycles
• Ramps quickly on complex technical products and can speak credibly to enterprise-scale architecture, how modern web and AI-native applications are built, scaled, and adopted across large organizations
• Communicates effectively with both business stakeholders and technical audiences, adapting approach and messaging accordingly

Algolia does not discriminate on the basis of race, color, religion, sex, age, national origin, military status, veteran status, disability status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

The annual total cash compensation range (base salary and commission) for this role reflects market pay data within this location. The exact compensation offered for this role may vary depending on specific location and job-related knowledge, technical skills, and experience; and is only one part of our Total Rewards philosophy to compensate and recognize employees for their work.

On-Target Earnings Pay Range

$261,500—$285,000 USD

Flexible Workplace Strategy

Algolia’s flexible workplace model is designed to empower all Algolians to fulfill our mission to power search and discovery with ease. We place an emphasis on an individual’s impact, contribution, and output, over their physical location. Algolia is a high-trust environment and many of our team members have the autonomy to choose where they want to work and when.

We have a global presence with offices in Paris, NYC, London, Sydney and Bucharest, however we also offer many of our team members the option to work remotely either as fully remote or hybrid-remote employees.

WE’RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES:

• GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment.
• TRUST - Willingness to trust our co-workers and to take ownership.
• CANDOR - Ability to receive and give constructive feedback.
• CARE - Genuine care about other team members, our clients and the decisions we make in the company.
• HUMILITY - Aptitude for learning from others, putting ego aside.

We’re looking for talented, passionate people to help build the world’s best search and discovery technology. We value autonomy, diversity, and collaboration. We’re committed to creating an inclusive workplace where everyone is respected and supported—regardless of race, age, ancestry, religion, sex, gender identity, sexual orientation, marital status, color, veteran status, disability, or socioeconomic background.