Enterprise Implementation Lead — Go-Live & Adoption

SPHERE; Newark (NJ); On-site; USD 90,000 - 120,000; Full time

Job summary

SPHERE is seeking an Implementation Program Manager for SPHEREboard to drive successful deployment and customer onboarding of their software solutions. This role acts as a bridge between client stakeholders and internal teams, ensuring that clients realize full value through managed project delivery and integration.

The ideal candidate will blend technical acumen with excellent project management skills, working in a highly regulated environment. Key responsibilities include client onboarding, project leadership, team management, and cross-functional collaboration.

Qualifications

• Proven track record in project management and client onboarding.
• Strong understanding of software implementation in regulated environments.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead end-to-end implementation of SPHEREboard for enterprise clients.
• Manage and support a team of engineers.
• Deliver training to end-users and admins for SPHEREboard adoption.
• Maintain accurate project documentation and monitor KPIs.

Skills

Project management

Client onboarding

Technical acumen

Cross-functional collaboration

Team leadership

Job description

SPHERE is seeking an Implementation Program Manager for SPHEREboard to drive successful deployment and customer onboarding of their software solutions. This role acts as a bridge between client stakeholders and internal teams, ensuring that clients realize full value through managed project delivery and integration.

The ideal candidate will blend technical acumen with excellent project management skills, working in a highly regulated environment. Key responsibilities include client onboarding, project leadership, team management, and cross-functional collaboration.