Enterprise Digital System Clinical Lead – Pathology (Clinical & Laboratory Workflows)

0100 Mass General Brigham Incorporated; Somerville (MA); Hybrid; USD 75,000 - 150,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Mass General Brigham Incorporated is seeking an Enterprise Digital System Clinical Lead – Pathology to provide clinical informatics leadership for Epic Beaker and related pathology workflows across ambulatory and inpatient settings. This role oversees ordering, specimen collection, result management, and cross-setting diagnostics, integrating clinical care teams, lab operations, and external partners.

Hybrid work environment with a focus on standardization and performance improvement; this role

Qualifications

• MD, PhD, or equivalent clinical or laboratory leadership background.
• Active clinical licensure and practice.
• Experience in clinical informatics and workflow optimization.
• Demonstrated experience managing complex, cross-functional initiatives.
• Strong understanding of pathology and laboratory workflows.
• Experience with stakeholder engagement, governance, and change management.
• Epic Beaker experience preferred; board certification in Clinical Informatics a plus.

Responsibilities

• Serve as the Epic informatics lead for Clinical and Anatomic Pathology workflows across ambulatory and inpatient settings.
• Align Epic solutions with clinical best practices, patient safety standards, and regulatory requirements.
• Lead design, standardization, and optimization of end-to-end pathology workflows across sites.
• Partner with clinical teams, lab leadership, operations, and IT to implement scalable solutions.
• Drive governance, roadmap development, and change management for pathology informatics.

Skills

Clinical informatics

Workflow optimization

Leadership

Cross-functional collaboration

Regulatory compliance

Stakeholder engagement

Education

MD/PhD or equivalent clinical or laboratory leadership background

Tools

Epic Beaker

Job description

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary About Us

Mass General Brigham (MGB) is a not-for-profit, integrated healthcare system committed to advancing patient care, research, education, and service. Founded by Brigham and Women’s Hospital and Massachusetts General Hospital, MGB supports a comprehensive continuum of care, including community and specialty hospitals, physician networks, and research programs. We are guided by a people-first culture grounded in core values including patient care, innovation, collaboration, and continuous improvement.

Qualifications Role Overview

The Enterprise Digital System Clinical Lead – Pathology provides clinical informatics leadership for Epic systems supporting laboratory (Beaker – AP/CP) and non-laboratory clinical workflows related to pathology across ambulatory and inpatient settings. This role is responsible for ensuring safe, efficient, and standardized workflows across the full lifecycle of pathology services, including ordering, specimen collection, processing, result management, and downstream clinical workflows, spanning Epic Beaker and integrated Epic modules. The role includes ownership of highly variable and cross-setting workflows, including ambulatory, inpatient, procedural, and specialty diagnostic pathways, requiring coordination across clinical care teams, laboratory operations, and external partners. This position is approximately 40% informatics effort, with the remainder dedicated to clinical, academic, or research responsibilities.

Key Responsibilities

Clinical Informatics Leadership

• Serve as the Epic informatics lead for Clinical and Anatomic Pathology workflows across ambulatory and inpatient settings.
• Ensure alignment of Epic solutions with clinical best practices, patient safety standards, and regulatory requirements.
• Maintain awareness of Epic capabilities, system updates, and future roadmap.

Workflow Design & Optimization

• Lead the design, standardization, and continuous improvement of end-to-end pathology workflows, including but not limited to:
• Ambulatory (Outpatient) Workflows.
• In-clinic point-of-care (POC) and lab-performed testing.
• In-clinic specimen collection with: Direct send to external laboratories (e.g., Quest, Cologuard); Send to MGB laboratory network; Provider orders for: Lab draw encounters (phlebotomy workflows); Future collection tied to procedures (OB, IR, OR, cardiology, etc.); Home health / remote collection workflows; Ambulatory result management workflows, including: Critical result notification; Result routing to appropriate providers and care teams.
• Inpatient Workflows, including: Point-of-care testing within inpatient units; Specimen collection models, including: Nurse-collected (serum and non-serum); Lab-collected (phlebotomy workflows); Non-serum collections (e.g., tissue, fluids); Timed and recurring lab draws; Orders supporting: Future procedure-based collections (OB, IR, OR, cardiology, etc.); Intra-procedural and intraoperative collections, including specimen navigator workflows and pre-placed orders; Inpatient result management workflows, including: Critical result notification; Result routing and follow-up.
• Complex & Specialty Workflows, including: Design and optimization of specialized diagnostic and multi-step workflows, including: Bone marrow and hematopathology workflows; Perinatal and fetal pathology workflows; Other complex, multi-stage diagnostic pathways requiring coordination across teams; Translate clinical, operational, and regulatory needs into clearly defined functional and technical requirements; Standardize workflows across sites while accommodating necessary clinical variation; Identify and mitigate safety risks, inefficiencies, and workflow fragmentation.

Strategy, Governance & Prioritization

• Partner with the CMIO, pathology leadership, and digital teams to: Define enterprise strategy for pathology informatics; Establish governance and prioritization frameworks across Epic initiatives; Develop and maintain a multi-year roadmap aligned with organizational goals.

Stakeholder Engagement & Change Management

• Build strong relationships across clinicians, lab leadership, operations, and IT; Identify pain points across ambulatory, inpatient, and procedural workflows; Drive consensus and standardization across diverse clinical and operational environments; Lead change management efforts and partner with training teams to support adoption.

Program & Project Execution

• Lead multidisciplinary project teams and design/build sessions; Collaborate closely with Epic application teams and digital portfolio leadership; Ensure delivery of scalable, reliable, and sustainable solutions.

Quality Improvement & Innovation

• Use data and analytics to evaluate workflow performance and outcomes; Drive continuous improvement in lab and clinical workflows; Stay current on emerging best practices in clinical informatics and digital health.

Collaboration & Thought Leadership

• Partner across enterprise clinical and digital domains; Contribute to informatics education, innovation, and professional development; Mentor and support informatics team members.

Qualifications

• Required MD, PhD, or equivalent clinical or laboratory leadership background.
• Active clinical licensure and practice.
• Experience in clinical informatics and workflow optimization.
• Demonstrated experience managing complex, cross-functional initiatives.
• Strong understanding of pathology and laboratory workflows across care settings.
• Experience with stakeholder engagement, governance, and change management.

Preferred Epic experience (Beaker or related modules); certification preferred or willingness to obtain Board certification or eligibility in Clinical Informatics (for physicians).

Experience with analytics, reporting, and performance measurement.

Key Competencies

• Strategic mindset with strong execution capability.
• Ability to manage complexity across multiple clinical environments.
• Strong collaboration and consensus-building skills.
• Clear and effective communicator across clinical and technical audiences.
• Results-oriented and improvement-driven.

Work Environment

Hybrid (remote and in-person).

Clinical practice within an MGB-affiliated site.

Additional Job Details (if applicable)

The salary range for this position is $75,000.00 to $150,000.00.

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience, education, certifications, and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums, and bonuses as applicable, along with recognition programs designed to celebrate your contributions and support your professional growth. We invite candidates to apply, and our Talent Acquisition team will provide an overview of their potential compensation and benefits package.

Remote Type: Hybrid Work Location: 399 Revolution Drive

Scheduled Weekly Hours: 16

Employee Type: Regular Work Shift: Day (United States of America)

EEO Statement

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system- we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.