Enterprise Digital & IT Lead (SSO – Location: Irvine, CA)

Parker; Irvine (CA); On-site; USD 123,000 - 215,000; Full time

Job summary

Parker Aerospace in Irvine, CA is seeking an Enterprise Digital & IT Lead (SSO) to guide IT systems across the Aftermarket domain. You will work with business units and corporate IT to implement scalable, reliable technologies.

The role leads planning and delivery of IT capabilities, sets standards, and develops staff. Requires a BA/BS in Information Systems and eight+ years in IT with five+ years in senior project leadership; CRM experience is preferred.

Qualifications

• Eight or more years in IT with at least five years in senior project leadership or management.
• Demonstrated experience in customer relationship management.
• Export compliance and citizenship eligibility considerations for U.S. positions.

Responsibilities

• Run the Business (RTB): support day-to-day Aftermarket operations.
• Develop and support the strategic roadmap for Aftermarket applications.
• Manage project intake and delivery frameworks.
• Support and enhance the sales digital ecosystem.
• Support financial systems.
• Support engineering systems, including CAD, CAM, and PDM platforms.
• Support business systems, including MSS and AMAPS.
• Support strategic technology initiatives.

Skills

IT leadership

CRM experience

Senior project management

Education

Bachelor's degree in Information Systems

Job description

Org Marketing Statement

At Parker Aerospace, we develop technologies and innovative solutions that enable reliable, efficient and increasingly sustainable flight for the lifecycle of the aircraft, including aftermarket support. Our passionate people with deep engineering expertise, together with our breadth of differentiated technologies, ensure that we make the extraordinary happen and continue to shape the future of aviation in partnership with our customers.

As a member of our team, you are instrumental in fulfilling our mission: 'Enabling Engineering Breakthroughs that Lead to a Better Tomorrow.' Pursuing a career at Parker presents unlimited opportunities for both professional and personal development. Working with some of the most brilliant minds in the industry, your contributions will be pivotal in developing innovative technologies and products, significantly contributing to Parker’s goal of addressing the world’s most pressing engineering challenges. At Parker, our team members belong, matter and make a difference.

Services & Support Operations Division

The Services and Support Operations (SSO) is a global leader of integrated MRO services and support. We are renowned for our exceptional customer service and expertise at every stage of the aircraft lifecycle, providing innovative OEM-quality service solutions across a comprehensive portfolio. We are proud to serve airlines/ business jet operators, the military, airframe/ engine manufacturers, as well as independent service centers. With our extensive network of service teams worldwide, MRO facilities, proprietary predictive modeling, and advanced systems, we offer 24/7 operational and technical support wherever it's needed.

Enterprise Digital & IT Lead (SSO – Location: Irvine, CA)

Position Summary

The Enterprise Digital & IT Lead supports the development and management of Information Technology systems or services. Assists business unit implementation of such systems and services.

Scope/ Supervision and Interaction

_X__ Has Direct Reports ___ Does Not Have Direct Reports

Works with Division staff and other Corporate I/T staff under the direction and guidance of Enterprise management. Supervises project leaders and technical analysts. Maintains operational relationships with vendors and Parker locations.

Essential Functions

• Implements, maintains, and supports IT systems and services to ensure efficient and effective operation.
• Develop standards for IT systems and services to promote flexibility, scalability, and maintainability.
• Creates training materials and provides education to users of IT systems and services.
• Communicates the value and benefits of technology systems to improve user understanding and adoption.
• Leads the planning, scheduling, development, and implementation of IT capabilities.
• Identifies deficiencies in IT systems and recommends solutions and improvements.
• Trains, coaches, and develop staff responsible for supporting IT systems.
• Provides guidance to employees on personal development needs and growth opportunities.
• Provides management with recommendations regarding personnel, hardware, and software needs to maintain appropriate levels of systems and services across the corporation.
• Identifies organizational issues and recommends modifications or improvements.

Key Responsibilities

This position may be assigned to one or more key information technology disciplines and/or service areas, including but not limited to:

Run the Business (RTB): Support day-to-day Aftermarket business operations

Develop and support the strategic roadmap for Aftermarket applications

Manage project intake and delivery frameworks

Support and enhance the sales digital ecosystem

Support financial systems

Support engineering systems, including CAD, CAM, and PDM platforms

Support business systems, including MSS and AMAPS

Support strategic technology initiatives

Qualifications

Bachelor’s degree (BA) in Information Systems or related field.

Eight or more years of experience in IT, including at least five years in a senior project leadership or management role. Demonstrated experience in customer relationship management.

The essential functions have been provided as example of the type of work performed by employees assigned to this job classification. The company reserves the right to modify the work assignments and/or to make reasonable accommodation so that qualified employees can perform the essential functions. The job description is not intended to be an inclusive list of duties and responsibilities. It is intended to describe the general nature of the position.

This position is subject to meeting U.S. export compliance and/or U.S. Government contracting citizenship eligibility requirements. Must be a US Citizen.

Drug-Free Workplace

In accordance with Parker’s policies and applicable state laws, Parker provides for a drug-free workplace. Therefore, all applicants seeking employment with Parker will be subject to drug testing as a condition of employment.

Pay, Benefits, Work Schedule

Competitive Compensation

• Pay Range: $122910 to $215170 annually
• Participation in Annual Incentive Program

Benefit & Retirement Plans

Parker offers competitive benefit programs, including:

• Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost.
• 401(k) Plan with company matching contributions at 100% of the first 5% of pay.
• Company provided defined-contribution retirement plan with annual contribution equal to 3% of pay.
• Career development and tuition reimbursement.
• Other benefits including paid parental leave, short and long-term disability programs, adoption assistance, a Care.com membership and financial planning assistance are provided at no cost to you.
• Supplemental benefit programs including identity protection, legal protection, and pet wellness are available at competitive rates.
• Paid Time Off and Company-Paid Holidays.

Equal Employment Opportunity

Parker is an Equal Opportunity and Affirmitive Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.
(“Minority / Female / Disability / Veteran / VEVRAA Federal Contractor”)

If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Employees & Job Applicants | U.S. Equal Employment Opportunity Commission