Enterprise Data and Operations Analyst

ISS | Institutional Shareholder Services

United States

Hybrid

USD 65,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Medical, Dental, and Vision coverage
401(k) with company match
FSA and commuter benefit programs
Paid time off
Volunteer Day
Paid parental leave
Hybrid working options

Job summary

ISS STOXX is seeking an Enterprise Data and Operations Analyst to support day-to-day data processing, QA checks, and client requests using SQL and Excel.

You will collaborate with the Implementation Team, manage projects in JIRA, and help identify market trends from a data perspective in the retirement/investment space.

The role emphasizes teamwork, rapid learning, and precise data handling within a fast-paced environment.

Qualifications

  • Bachelor’s degree in a business/data field or related experience.
  • 0–2 years of relevant experience.
  • Knowledge in SQL (reading/writing queries; beginner to intermediate).
  • MS Office (Excel, Word, PowerPoint) proficient.
  • Strong attention to detail and ability to work under tight deadlines.
  • Strong verbal and written communication skills.

Responsibilities

  • Conduct data assessments and deliver analysis to clients using SQL and Excel.
  • Communicate and support clients regarding data processing needs.
  • Create and maintain QA checks on all incoming files and outgoing client feeds.
  • Partner with Implementation Team to onboard new clients.
  • Utilize JIRA to manage projects and coordinate with Development and Client Engagement.
  • Use quantitative methods to identify market trends for informed decisions.
  • Develop understanding of Retirement/Investment data perspectives.
  • Maintain Sales Reporting and Nexus.

Skills

SQL
MS Office
Communication
Teamwork
Fast learner

Education

Bachelor’s Degree in Finance, Economics, Math, Business Analytics, Computer Science, or related fields

Tools

Python

Job description

Overview: The Enterprise Data and Operations Analyst will be responsible for the day-to-day operations of the team with respect to creating matching priorities for the Data Analyst Team, answering matching-related questions from the Data Analyst Team, reviewing platform files, creating, and maintaining QA checks on incoming platform files as well as outgoing client feeds. Additionally, analyst will be responsible for into larger client requests using SQL and client interaction.

ESSENTIAL DUTIES & RESPONSIBILITIES
  • Conduct data assessments and deliver analysis to clients using SQL and Excel
  • Communicate and support clients as it relates to data processing needs
  • Create and maintain QA Checks on all incoming files and outgoing client feeds
  • Partner with Implementation Team to gather information and transition new clients as they join the data consortium
  • Utilize JIRA to manage projects and communicate with Development and Client Engagement
  • Use quantitative methods to identify market trends to help companies make better business decisions
  • Have or develop a strong understanding of the Retirement/Investment Industry from a data perspective
  • Maintain Sales Reporting and our product Nexus
Qualifications
  • Bachelor’s Degree in Finance, Economics, Math, Business Analytics, Computer Science, or other business/data related fields. Unrelated degrees will be considered if there is Data Analyst experience.
  • 0-2 years of relevant experience desired
  • Knowledge in SQL (writing and reading queries; beginner to intermediate)
  • Knowledge and Experience in using MS Office: Excel, Word, Powerpoint
  • Ability to prioritize and work under tight deadlines
  • Strong attention to detail
  • Ability to work well as part of a team
  • Fast learner, able to master new concepts, theories, ideas and process with ease
  • Good verbal and written communication skills
  • Ability to adapt to performing various and changing tasks throughout the workday
  • Ability to thrive in a fast-paced environment
Experience working with any of the following would be an advantage:
  • Knowledge in Python.
  • Relevant work experience in a data or analytics role
What You Can Expect from Us

At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow- professionally and personally.

Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success.

Let’s empower, collaborate, and inspire.

Let’s be #BrilliantTogether.

About ISS STOXX

ISS GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit.

ISS Market Intelligence (ISS MI) is a leading provider of data, insights, and market engagement solutions to the global financial services industry. ISS MI empowers asset and wealth management firms, insurance companies, distributors, service providers, and technology firms to assess their target markets, identify and analyze the best opportunities within those markets, and execute on comprehensive go-to-market initiatives to grow their business. Clients benefit from our increasingly connected global platform that leverages a combination of proprietary data, powerful analytics, timely and relevant insights, in-depth research, as well as an extensive suite of industry-leading media brands that deliver unmatched market connectivity through news and editorial content, events, training, ratings, and awards.

Visit our website: https://www.issgovernance.com

View additional open roles: https://www.issgovernance.com/join-the-iss-team/

We are proud to offer the following featured benefits
  • Medical, Dental, and Vision coverage
  • 401(k) with a company match up to 9%, including a Safe Harbor contribution
  • Flexible Spending Account (FSA) and commuter benefit programs
  • Generous paid time off
  • Volunteer Day
  • Paid parental leave
  • Hybrid working options
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