Enterprise Compute, Virtualization & Storage Lead

Associated Universities Inc.; Charlottesville (VA); On-site; USD 124,000 - 153,000; Full time

Benefits offered by this job

Excellent paid time off and holidays

Medical, dental and vision plans

Retirement benefits with 10% employer

Job summary

The NRAO Enterprise IT (EIT) seeks a Group Lead/Manager for Compute Virtualization & Storage Services to lead enterprise compute, virtualization, storage, backup, and recovery services.

Based preferably at the NRAO headquarters in Charlottesville, VA, with possible travel to other locations, you will supervise staff, set SLAs, manage budgets, vendor contracts, and drive automation and continuous improvement.

Qualifications

• Bachelor degree in Information Technology, Computer Science, Engineering, Information Systems, or related field.
• Minimum seven years of progressively responsible infrastructure experience.
• Minimum three years of supervisory experience managing technical teams.
• Experience supporting enterprise compute, virtualization, storage, and backup environments.

Responsibilities

• Directly supervise Compute, Virtualization, Storage, and Backup Services personnel.
• Establish performance objectives and service expectations.
• Conduct performance evaluations and career development planning.
• Oversee enterprise server and virtualization environments.
• Manage storage infrastructure and backup operations.
• Develop and maintain standard operating procedures for compute, virtualization, storage, and backup services.
• Establish operational runbooks and recovery procedures.
• Define and monitor KPIs and service level objectives (SLOs).
• Develop operational dashboards and reporting processes.
• Develop operating budgets and capital expenditure forecasts.
• Manage vendor relationships and support contracts.
• Lead operational maturity, automation, and continuous improvement initiatives.

Skills

Leadership

Staff supervision

Performance management

Strategic planning

ITSM

Vendor management

Budget planning

Capacity planning

Communication

Collaboration

Problem solving

Education

Bachelor's degree in Information Technology, Computer Science, Engineering, Information Systems, or related field

Tools

Virtualization Platforms

Storage Systems

Data Protection Technologies

Backup Technologies

ITSM tools

Job description

The NRAO Enterprise IT (EIT) seeks a Group Lead/Manager for Compute Virtualization & Storage Services to lead enterprise compute, virtualization, storage, backup, and recovery services.

Based preferably at the NRAO headquarters in Charlottesville, VA, with possible travel to other locations, you will supervise staff, set SLAs, manage budgets, vendor contracts, and drive automation and continuous improvement.