Enterprise Communications Strategist III

Edward Jones; Washington (District of Columbia); Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical and prescription drug

Dental

Vision

401k retirement plan

Paid holidays

Job summary

Edward Jones is seeking an Enterprise Communications Specialist, Community Communications, to shape and execute communications strategies that advance the firm’s education and community impact initiatives. You will lead a team, collaborate across External Communications and Public Relations, and drive programs focused on financial education, entrepreneurship, and caregiving.

You will partner with Internal and External stakeholders to amplify impact, manage budgets and timelines, and deliver

Qualifications

• 7+ years of external and internal communications experience in corporate communications, public relations, community affairs, or related roles.
• Bachelor's degree required; advanced degree or relevant certification preferred.
• Exceptional writing and editing skills for clear, compelling content across formats.
• Strong project management skills with ability to delegate and manage in a matrixed environment.
• Proven ability to deliver results and communicate across teams.
• Ability to establish and optimize workflows, processes, and budgets.
• Strong relationship-building skills to collaborate, influence, and drive alignment across teams.
• Advanced proficiency in Microsoft 365 (PowerPoint, Excel, Word, Teams) for high-quality content development and data analysis.

Responsibilities

• Lead and support execution of communications strategies for key programs and campaigns.
• Engage external stakeholders including media, partners, and community leaders.
• Engage internal stakeholders across the firm to amplify program impact.
• Oversee events and logistics to raise awareness and firm influence.
• Lead communications strategy and tactical implementation for local and national programs.
• Develop KPIs and benchmarks to showcase program value and milestones.

Skills

External and internal communications

Writing and editing

Project management

Stakeholder engagement

Budgeting

Cross-functional collaboration

Influence and alignment

Microsoft 365 proficiency

Education

Bachelor's degree

Advanced degree or relevant certification

Tools

PowerPoint

Excel

Word

Teams

Microsoft 365

Job description

This job posting is anticipated to remain open for 30 days, from 29-Sep-2026. The posting may close early due to the volume of applicants.

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

View our Purpose, Inclusion and Citizenship Report.

¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.

As an Enterprise Communications Specialist, Community Communications, you will lead communications strategy and execution to strengthen the firm’s market leadership across all generational spectrums of financial education and community impact. The person in this role must have experience working in highly complex, matrixed environments, providing strategic communications guidance that supports business objectives at the enterprise level while leading and strengthening community and financial education programs at the local and national level. This role will be responsible for working with a team to support the design and execution of communications strategies in support of the firm’s community relations programs, primarily focused on financial education, early savings/wealth building and retirement. This includes the development and leadership of the communications strategy and tactical implementation for initiatives at the local and national level, as well as larger enterprise-wide campaigns where community impact and financial education serve as a component. This individual will operate as a key cross-functional member of the firm’s External Communications and Public Relations department working closely with colleagues inside the department (Media Relations, Executive Visibility, Reputation Management), as well as across various functions across External Affairs and the enterprise including Home Office and Field Communications in support key firm initiatives and programs. In addition, this person will lead and/or support strategy that amplifies the division's focus on its three strategic pillars: financial education, entrepreneurship, and caregiving.

What You'll Do:

• Lead and Support Strategic Execution – Lead and support execution of communications strategies in support of key programs and campaigns across the firm’s Financial Education pillar, and in support of Edward Jones' 2030 strategy.
• External Stakeholder Engagement – Cultivate working relationships with key strategic partners, local and national media, influencers, non-profit and community leaders, and business stakeholders.
• Internal Stakeholder Engagement – Work cross-functionally, collaborate with and influence a vast network of internal peers and leaders across firm to ensure that the progress, impact, and value of the firm’s programs are amplified across key internal stakeholder groups.
• Events and convenings – Oversee the development and logistics of targeted events aimed at raising awareness and firm influence across key strategic pillars.
• Project Management – Lead communications strategy and its tactical implementation for programs at the local and national level with an ability to deliver under tight deadlines and within specified budgets.
• KPIs and Benchmarking – Develop clear and concise KPIs that showcase program value and return across various internal stakeholder groups. Establish benchmarks along with identify milestones that amplify progress over extended periods of time.

What Experience You Need:

• 7+ years of external and internal communications experience, with a background in corporate communications, public relations, community affairs, or related roles.
• Bachelor's degree required; advanced degree or relevant certification preferred.
• Exceptional writing and editing skills, with the ability to craft clear, compelling, and audience-appropriate content across formats.
• Strong project management skills, with the ability to delegate effectively and align the right capabilities to deliver in a dynamic, matrixed environment.
• Proven track record of delivering results and communicating effectively across teams.
• Ability to establish and optimize project workflows, processes, and budgets.
• Strong relationship-building skills, with the ability to collaborate, influence, and drive alignment across teams.
• Effective at engaging external stakeholders and influencers to build awareness and advance strategic narratives.
• Advanced proficiency in Microsoft 365 (PowerPoint, Excel, Word, Teams), supporting high-quality content development, data analysis, and cross-team collaboration.
• Excellent interpersonal, communication, and organizational skills.

**Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week effective June 1, 2026. Before June 1, 2026, candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday.**

At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.

Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones

Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

• medical and prescription drug
• dental
• vision
• voluntary benefits (such as accident, hospital indemnity, and critical illness)
• short- and long-term disability
• basic life
• basic AD&D coverage
• Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates.
• 401k retirement plan
• tax-advantaged accounts: health savings account
• flexible spending account
• ten paid holidays
• 15 days of vacation for new associates beginning on January 1 of each year
• sick time
• personal days
• a paid day for volunteerism
• associates may be eligible for bonuses and profit sharing.
• All associates are eligible for the firm's Employee Assistance Program.

For more information on the Benefits available to Edward Jones associates, please visit our benefits page.