Senior Enterprise Communications Strategist

Edward Jones; Tempe (AZ); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical and prescription coverage

Dental coverage

Vision coverage

401k retirement plan

Paid holidays and vacation

Job summary

Edward Jones is seeking a Senior Communications Strategist to advance the firm’s reputation and enterprise priorities. You will translate complex business priorities into compelling narratives for clients, financial advisors, media and stakeholders, using storytelling, media relations, executive communications, and reputation management to drive awareness and trust.

You will partner with business leaders and cross-functional teams to deliver external strategies, identify opportunities, and

Qualifications

• 10 years of experience in communications, public relations, journalism, media relations, corporate communications, or related fields.
• Strong business acumen with ability to learn new business areas and align comms with strategy.
• Agile, curiosity-driven mindset for navigating ambiguity and competing priorities.
• Experience developing and executing strategic comms programs in complex/matrixed environments.
• Experience advising senior leaders and navigating stakeholder dynamics with credibility.
• Strong writing, storytelling, messaging development and content creation across channels.
• Experience managing reputation-sensitive issues and balancing objectives with reputation.
• Proven ability to influence stakeholders and drive alignment without authority.
• Strong project management skills for multiple priorities in fast-paced environments.
• Sound judgment and intellectual curiosity to simplify complex topics into actionable comms.

Responsibilities

• Develop and execute communications strategies that support enterprise priorities and reputation goals.
• Advise senior leaders and business partners on strategy, messaging, and external visibility opportunities.
• Identify proactive storytelling opportunities showcasing the firm's expertise and priorities.
• Develop messaging, media materials, FAQs, thought leadership content, and executive communications.
• Build relationships with media and secure earned media opportunities aligned with goals.
• Prepare and coach spokespersons for media interviews and events.
• Lead comms support for cross-functional initiatives requiring alignment across groups.
• Anticipate risks and opportunities, recommending actions to strengthen understanding and confidence.
• Partner with colleagues to execute integrated comms campaigns and strategies.
• Manage agency partners and external resources to achieve objectives.
• Establish goals, track outcomes, and use insights to improve effectiveness and impact.

Skills

Strategic communications

Media relations

Executive communications

Reputation management

Writing and storytelling

Client/stakeholder engagement

Project management

Job description

This job posting is anticipated to remain open for 30 days, from 08-Sep-2026. The posting may close early due to the volume of applicants.

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

View our Purpose, Inclusion and Citizenship Report (https://careers.edwardjones.com/blog/edward-jones-releases-annual-purpose-inclusion-and-citizenship-report/?codes=DIRECT&utm_source=DIRECT)

¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.

As a Senior Communications Strategist within the External Communications & Public Relations (ECPR) team, part of the firm's External Affairs division, you will play a critical role in advancing Edward Jones' reputation, supporting enterprise priorities, and bringing the modern Edward Jones story to life. This role is responsible for developing and executing strategic communications programs that strengthen stakeholder trust, enhance brand perception, and elevate the firm's position on the issues and opportunities that matter most.

You will serve as a strategic communications partner to business leaders and subject matter experts, helping translate complex business priorities into compelling narratives that resonate with clients, financial advisors, media and other key stakeholders. Through proactive storytelling, media relations, executive communications support, and reputation management, you will help drive awareness, engagement, and understanding of Edward Jones' strategic priorities.

You will be responsible for developing and executing external communications strategies that support business objectives, strengthen reputation, and advance the firm's narrative. Working closely with leaders across the organization and within matrixed teams, you will identify opportunities to elevate the firm's voice, position key spokespeople, and deliver communications that create measurable impact.

The role requires strategic thinking, exceptional communications skills, sound judgment, and strong relationship management capabilities. Success requires the ability to navigate complex stakeholder environments, influence without authority, and balance proactive communications opportunities with reputation and risk considerations.

What You Will Do:

• Develop and execute communications strategies that support enterprise priorities, business objectives, and reputation goals.
• Serve as a trusted communications advisor to senior leaders and key business partners, providing counsel on strategy, messaging, positioning, stakeholder engagement, and external visibility opportunities.
• Identify and advance proactive storytelling opportunities that showcase the firm's expertise, strategic priorities and differentiated value proposition.
• Develop messaging, media materials, FAQs, thought leadership content, executive communications, and other communications assets.
• Build and maintain productive relationships with media and support efforts to secure earned media opportunities that align with business goals.
• Prepare and coach spokespersons for media interviews, speaking engagements, and other external opportunities.
• Lead communications support for complex, cross-functional initiatives that require alignment across multiple business areas and stakeholder groups.
• Anticipate communications risks and opportunities, providing recommendations that strengthen stakeholder understanding and confidence.
• Partner with colleagues across the firm to execute integrated communications strategies and campaigns.
• Manage agency partners and external resources to support program execution and achieve objectives.
• Establish communications goals, track outcomes, and leverage insights to continuously improve effectiveness and business impact.

Current Internal home-based associates please note

: Even as a campus-based posted role you are eligible to apply and, if selected, you may retain your home-based status. However, future business or regulatory needs may require on-site work and some roles may carry a preference for campus-based presence.

What Experience You Need:

• 10 years of experience in communications, public relations, journalism, media relations, corporate communications, or related fields.
• Strong business acumen with the ability to quickly learn new business areas, understand strategic priorities, and identify communications opportunities that advance both reputation and business goals.
• An agile, possibility-oriented mindset that brings curiosity, creativity and a willingness to pioneer new approaches while navigating ambiguity and competing priorities.
• Demonstrated experience developing and executing strategic communications programs in a complex or highly matrixed environment.
• Experience advising senior leaders and navigating challenging stakeholder dynamics with confidence and credibility.
• Strong writing, storytelling, messaging development, and content creation skills across multiple channels and audience types.
• Experience managing reputation-sensitive issues and balancing business objectives with communications and reputational considerations.
• Proven ability to influence stakeholders, build relationships, and drive alignment without direct authority.
• Strong project management skills with the ability to manage multiple priorities in a fast-paced environment.
• Sound judgment, intellectual curiosity, and the ability to simplify complex topics into compelling and actionable communications.

What Could Set You Apart:

• Experience in financial services, wealth management, or other regulated industries.
• Demonstrated expertise in reputation management, media relations, and issues management.
• Experience supporting large-scale enterprise initiatives.
• Ability to translate complex business strategies, products, and industry trends into engaging narratives for external audiences.

_ Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week effective June 1, 2026. Before June 1, 2026, candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday.

At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.

Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones (https://careers.edwardjones.com/blog/?_sft_category=awards-accolades)

Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones (https://careers.edwardjones.com/en-CA/blogs/?_sft_category=awards-accolades-en-ca)

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page (https://secure.edwardjonesbenefits.com/fleet/public/index/f914262d-0362-4682-bd1e-0ccd25f1dfb1) .

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Edward Jones is prohibited from hiring individuals with certain specified criminal history as set forth in Section 3(a)(39) and 15(b)(4) and Rule 17a-3(a)(12) of the Securities and Exchange Act of 1934, and conducts background reviews consistent with FINRA Rule 3110(e). A copy of a notice regarding the provisions of the Los Angeles County Fair Chance Ordinance is available at: dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf .