Enterprise Channel Partner Ops & Activation Specialist

SPACE EXPLORATION TECHNOLOGIES CORP; Redmond (WA); On-site; USD 82,000 - 100,000; Full time

Benefits offered by this job

Discretionary bonuses

Employee Stock Purchase Plan

Comprehensive medical coverage

Company shuttles for commuting

Job summary

A leading aerospace company is seeking an entry-level Account Specialist for its Enterprise team in Redmond, WA. This role focuses on managing high-volume orders, account setup, and operational tasks for channel partners. The ideal candidate will have a Bachelor's degree or equivalent experience, a keen attention to detail, and proficiency in tools like Salesforce. The compensation package ranges from $82,000 to $100,000 annually, along with comprehensive benefits including medical coverage and a 401(k) plan that supports work-life balance.

Qualifications

• Bachelor's degree or at least 2 years of professional experience in operations or customer support.
• Strong attention to detail and ability to interpret contracts.
• Proficiency in Excel and familiarity with Salesforce or similar tools.

Responsibilities

• Act as primary operational contact for assigned channel partners.
• Review and validate purchase orders for compliance.
• Create and configure customer accounts and billing structures.
• Maintain precise records and suggest process improvements.

Skills

Attention to detail

Contract interpretation

Proficiency in Excel

Multi-tasking

Education

Bachelor's degree or 2+ years in operations or customer support

Tools

Salesforce

Smartsheet

Job description

Starlink Enterprise Account Specialist (Channel Partners)

Redmond, WA

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal ofenabling human life on Mars.

STARLINK ENTERPRISE ACCOUNT SPECIALIST (CHANNEL PARTNERS)

Starlink is delivering high-speed, low-latency internet to the world’s most remote regions, and the Enterprise team is at the forefront of this mission.

Our Enterprise team manages customer lifecycles from onboarding to growth.We'rehiring an entry-level Account Specialist to handle high-volume orders, account setup, and operations for channel partner accounts.

RESPONSIBILITIES:

• Act as primary operational contact for assigned channel partners
• Review and validate purchase orders and documents such as Purchase Orders, Letters of Authorizations, and Pricing for compliance
• Create and configure customer accounts, service lines, hardware assignments, and billing structures
• Apply pricing, discounts, and terms per the customer’s contracts
• Partner with Sales, Finance, Logistics, and Customer Support to process orders through activation
• Track order timelines and flag risks to revenue and activation goals
• Maintain precise records in internal systems and trackers
• Spot friction points and suggest scalable process and system improvements
• Ensure accounts are activated and invoiced on forecasted schedules

BASIC QUALIFICATIONS:

• Bachelor’s degree; OR 2+ years of professional experience in operations, customer support, or process coordination

PREFERRED SKILLS AND EXPERIENCE:

• Strong attention to detail for process-driven work
• Skill interpreting contracts, pricing, and billing rules
• Proficiency in Excel, Salesforce, Smartsheet, or similar tools
• Ability to turn partner feedback into improvements
• Multi-tasking with accuracy and ownership

ADDITIONAL REQUIREMENTS:

• Willingness to travel to customer sites, other SpaceX locations, and events as needed
• Must be available to work extended hours and/or weekends as needed

COMPENSATION AND BENEFITS

Account Specialist/Level I: $82,000.00 - $100,000.00/per year

Your actual level and base salary will bedeterminedon a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability topurchaseadditionalstock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a401(k) retirementplan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts andperks. You may alsoaccrue3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees in Washington Stateaccruepaid sick time in compliance with state and federal law. Company shuttles are offered to employees for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday

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