Enterprise Change Management Consultant

Elevance Health; Indianapolis (IN); Hybrid; USD 110,000 - 150,000; Full time

Job summary

Elevance Health is seeking an Enterprise Change Management Consultant to drive structured change initiatives aligned with transformational business programs. The role emphasizes stakeholder engagement, adoption, and strategic coaching across enterprise teams.

Hybrid work model with in-office collaboration 1-2 days per week is available. The position requires a BA/BS in a related field and 5+ years in change management or transformation, plus 2+ years of project leadership.

Qualifications

• BA/BS in organizational development or business-related field.
• Minimum 5 years’ experience in change management, organization development or business transformation.
• Minimum 2 years project leadership experience.

Responsibilities

• Applies structured change management methodology to facilitate change and promote adoption; identify the need for agility and adapt approach.
• Lead, coordinate and provide visibility into engagement, communications, and training for enterprise transformation initiatives.
• Provide strategic consultation and execution to support adoption of change initiatives and behavioral shifts.
• Prepare stakeholders by assessing magnitude and complexity of change, readiness, and risks.
• Conduct methodological analysis of change impacts and identify key stakeholders affected by the change.
• Conduct environment scans to identify resistance and potential challenges for stakeholders.
• Create and deliver engagement and communications plans to ensure stakeholders are informed about impending changes.
• Solicit feedback from stakeholders to measure success and align behavioral changes with objectives.
• Collaborate with Culture Transformation, Communications, HR, Technology, and Global Service teams to ensure alignment of business plans.
• Apply enterprise standards across change interventions, ensuring alignment to Responsible AI and internal best practices.

Education

BA/BS in organizational development or business-related field

Job description

Location: This role requires associates to be in-office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Enterprise Change Management Consultant is responsible for managing and supporting change management aligned with transformational business initiatives with various stakeholders’ enterprise wide, as well as embedding user adoption through change management practices into business strategies to achieve the desired business outcomes.

How You Will Make An Impact

• Applies structured change management methodology to facilitate change and promote adoption; is able to identify the need for agility and how to modify approach to meet the needs of the stakeholders.
• Leading, coordinating and providing visibility into engagement, communications, and training efforts for all enterprise transformation initiatives.
• Provides strategic consultation and execution to support adoption of change initiatives and support the execution of necessary behavioral shifts.
• Prepares stakeholders by assessing the magnitude and the complexity of change with the organization’s readiness and associated risks.
• Conducts thorough methodological analysis of change impacts and to identify key stakeholders impacted by the change.
• Conducts an environment scan to identify potential challenges and areas of resistance for stakeholders, such as skills gaps, doubts and uncertainties, to foster a positive acceptance of change.
• Creates and delivers engagement and communications plans to ensure all stakeholders are fully aware of impending changes.
• Solicits feedback from stakeholders to determine and measure the success of change management activities, inform change strategies and ensure that behavioral changes align with strategic objectives.
• Works collaboratively with Culture Transformation, Communications, Human Resources, Technology, and Global Service teams and Enterprise Transformation leaders at all levels to ensure integration and alignment of business plans.
• Applies enterprise standards across change interventions, ensuring alignment to Responsible AI and internal best practices.

Minimum Requirements

Requires a BA/BS in organizational development or business-related field and minimum 5 years’ experience in change management, organization development or business transformation, with minimum 2 years project leadership experience; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities, And Experiences

• Demonstrated understanding and application of both technical change management and organizational change management, strong communication and presentation skills, aptitude for understanding and leveraging technology, and ability to lead/influence others strongly preferred.
• Experience in technology deployments such as AI, automation, data migration, and digital solutions.
• Strong persuasive and storytelling capabilities including experience in agency settings, to build strong change narratives and execute with excellence in cross-functional teams.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process should submit the Accessibility Accommodation Request Form and a member of the team will be in contact.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.