Enterprise BDR at incident.io — New York, NY

Neolife Updates; New York (NY); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

PTO with monthly first Friday off

Enhanced 401k with company match

Equity in the company

Unlimited AI spend for employees

Parental leave

Job summary

incident.io is hiring an Enterprise Business Development Representative in New York, NY. The role focuses on cold calling to book meetings, partnering with Account Executives, and delivering thoughtful, researched outreach. No scripts, no spam—every interaction is personalized and purposeful.

You’ll operate in a startup-like culture that values testing, measurement, and rapid improvement. The position offers a clear path to the Account Executive role with a collaborative environment that

Qualifications

• Driven by a clear purpose guiding your outreach and persistence on calls.
• Resilient on the phone: maintain momentum after rejection.
• Genuinely curious about people: understand VP of Engineering needs beyond meetings.
• Concise, compelling writing: outreach that gets opened and replied to.
• Drawn to difficulty: choose tough paths for bigger payoffs.
• AI-fluent and improvement-oriented: test new tools and workflows.
• Built for startup life: adapt quickly with capable teammates.

Responsibilities

• Cold calling is at the heart of the role and drives meeting bookings.
• Work with Account Executives to craft researched, personalized outreach.
• No templates or spam campaigns; every touch is deliberate and human.
• Act as the bench for the GTM team with a clear path to Account Executive.

Skills

Purpose-driven

Phone resilience

Curious about people

Concise writing

Thrives on challenges

AI fluency

Startup mindset

Job description

incident.io counts Netflix, Etsy, and over 2,000 engineering teams among its customers — organizations where downtime is simply not an option. The company has raised $96 million from Index Ventures, Insight Partners, and Point Nine, and is now hiring an Enterprise Business Development Representative in New York, NY to help fuel that growth.

What the Role Looks Like Day to Day

Cold calling sits at the heart of this position. Most meetings at incident.io get booked over the phone — not because it is easy, but because it remains the fastest way to build real trust with a prospect. There are no copy-pasted templates and no spam campaigns. Every call and every piece of outreach is backed by careful research and planning alongside the Account Executives you partner with, so the person on the other end knows they are hearing from a prepared human, not a random dial or a bot.

incident.io was founded by engineers, and that DNA extends to how BDRs work. Everyone gets unlimited Claude tokens, and the head of business development is a former RevOps leader, which creates a culture of testing, measuring, and optimizing your own workflow the way an engineer would — not running the same script on repeat.

BDRs serve as the bench for the wider go-to-market team, and the path to Account Executive is real. For those who put in the work, that next step can arrive faster than it would elsewhere, strengthened by the peer group you learn from along the way.

Who You Are

• Driven by a clear purpose: Whatever brought you here — competitive sports, a deliberate career switch, or a BDR track record that earned the promotion you did not get last time — you know exactly what you are chasing, and that carries you through the hard days.
• Resilient on the phone: A rejection is simply the next dial, not a reason to lose momentum.
• Genuinely curious about people: You want to understand what keeps a VP of Engineering up at night, well beyond whether they will take a meeting.
• A concise, compelling writer: Not novels — outreach that someone actually wants to open and reply to.
• Drawn to difficulty: Given the choice between the easy route and the challenging one, you take the challenging one because that is where the bigger payoff lives.
• AI-fluent and improvement-oriented: You actively test new tools and workflows instead of defaulting to familiar playbooks.
• Built for startup life: Priorities shift, the odd thing is on fire, and you are fine figuring it out as you go with capable people around to help.

Compensation and Benefits

The verified salary for this full-time position is USD 70,000 – 80,000 per year. incident.io works hard but believes life outside work matters just as much, and the benefits package is built to support both.

• Market-leading private medical insurance
• Competitive PTO, including the first Friday of every month off
• Enhanced 401k with real company contributions
• Meaningful equity in a rapidly scaling company
• Unlimited AI spend for every employee, not just engineers
• Generous parental leave