Enterprise Banker - The Glen

Absa Group; United States; Remote; USD 50,000 - 80,000; Full time

Job summary

Absa Group seeks a dedicated individual to enhance customer experience and drive financial growth. This role involves understanding client needs, ensuring compliance, and collaborating with team members to achieve targets. Candidates should possess higher diplomas in relevant fields and demonstrate strong customer focus.

Qualifications

• Higher Diplomas in Business, Commerce, and Management Studies required.
• Strong understanding of client needs and working capital cycles.
• Ability to drive acquisition and cross-sell initiatives.

Responsibilities

• Provide superior customer experience and suitable solutions.
• Drive achievement of income growth and financial targets.
• Ensure compliance with control and quality standards.

Skills

Customer Focus

Compliance

Risk Management

Collaboration

Education

Higher Diplomas in Business, Commerce, and Management Studies

Job description

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and a strong position as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future, and shape our destiny as a proudly African group.

Job Summary

Provide superior, seamless customer experience and offer suitable solutions to meet client needs. Utilize technology and leverage the virtual omni-channel environment to deliver service efficiently and cost-effectively. Perform banking duties and oversee the financial activities for business and individual customers.

Job Description

• Income Growth and Financial Targets: Ensure a deep understanding of clients' working capital cycle and business needs to provide appropriate solutions. Drive achievement of targets as per individual scorecard.
• Customer Focus: Proactively drive acquisition and cross-sell initiatives through re-engagement processes. Ensure service and complaints resolution are within acceptable service level agreements.
• Compliance and Risk Management: Fulfill all activities in adherence to relevant control and compliance requirements, and quality standards.
• Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practices, and providing constructive feedback as required.

Education

Higher Diplomas in Business, Commerce, and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achieving an equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised.