Enterprise Architect - McAfee Policy

Alpha Omega; San Antonio (TX); On-site; USD 130,000 - 160,000; Full time

Benefits offered by this job

Health and Dental Insurance

401(k) with employer match

Tuition reimbursement

Paid parental leave

Flexible benefit plans

Job summary

A leading technology consulting firm is seeking a qualified Enterprise Architect to support federal government clients in San Antonio, TX. This role involves diagnosing and resolving McAfee Policy issues, providing Tier 2 and Tier 3 support, and executing advanced troubleshooting. The ideal candidate should have over 9 years of experience in Enterprise Architecture and relevant Microsoft certifications. The position offers a competitive salary and comprehensive benefits, including health insurance and retirement plans.

Qualifications

• 9+ years as an Enterprise Architect.
• Microsoft Certified Cyber Security Architect Expert or Azure Solutions Architect Expert.
• Experience with DHA and DoD military training is preferred.

Responsibilities

• Serve as technical lead for diagnosing issues related to McAfee Policy.
• Execute troubleshooting for authentication failures on Domain Controllers.
• Develop documentation and maintain knowledge base.

Skills

Enterprise Architecture

Cybersecurity

Technical Troubleshooting

Collaboration

Root Cause Analysis

Education

BS degree in Information Technology or related field

Tools

McAfee Policy Auditor

ITIL

Job description

Job Title: Enterprise Architect – McAfee Policy

Clearance Required: Secret

Work Location: Onsite; San Antonio, TX

Alpha Omega is seeking a qualified Health Enterprise Architect to support one of our federal government clients.

Key Responsibilities

• Serve as technical lead for diagnosing, resolving, and preventing issues linked to McAfee Policy Auditor agents on Domain Controllers, ensuring continuous Directory Services operations.
• Execute advanced troubleshooting for authentication failures, system lockups, and resource contention on Windows Domain Controllers, using systematic escalation protocols for unresolved cases.
• Collaborate with Directory Services, McAfee, and cybersecurity teams to assess operational impact, analyze resource utilization, and recommend corrective actions following McAfee product updates.
• Lead and coordinate uninstall/reinstall processes for McAfee products, validating successful remediation through post-action system health checks and user experience verification.
• Maintain clear, prompt, and comprehensive communication with leadership and stakeholders—issuing incident notifications, progress reports, and after‑action reviews per organizational protocol.
• Conduct detailed Root Cause Analysis (RCA) for recurring or critical incidents, producing actionable recommendations and process improvements to minimize future disruptions.
• Develop and maintain documentation, runbooks, and knowledge base articles, ensuring vital information is preserved across shift changes and for incident response continuity.
• Propose and implement permanent preventive controls, such as exemption policies for Domain Controllers during McAfee Policy Auditor deployments—coordinating with product owners for safe update management.
• Enforce ITIL 4‑aligned problem, change, and knowledge management practices, incorporating continuous improvement strategies and lessons learned into future operations.
• Ensure all incident responses, remediation steps, and security modifications are fully compliant with cybersecurity best practices and DHA policies, including evaluation of exemption requests for potential risk impact.
• Provide Tier 2 and Tier 3 technical support, acting as escalation point for complex system or integration issues, and drive efficient problem resolution in collaboration with vendors and internal teams.

Required Qualifications

Education:

A BS degree in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science, from an ABET accredited or CAE designated institution.

Experience/Skills:

• 9+ years as an Enterprise Architect
• Microsoft Certified: Cyber Security Architect Expert or Microsoft Certified: Azure Solutions Architect Expert
• Required changes based upon the environment, this could be specific to DHA, PEO MS/CIO (J‑6), IOD, or DDSB specific.

Preferred Qualifications

• Active or recent DHA experience highly desired.
• DoD Military Training: F07DZZ1 or M03385G or M10395B or M223854 or A-150-0045 now W-250-0750 or A-531-0021 or W-250-0750 or A-150-3400 now W-250-0750 or A-150-1980 or A-150-1202 or A-150-1203 or A-150-1250 or A-150-1855 / A-150-1940 or A-113-0205 or A-113-0175 or A-113-0018
• Proven history of delivering data driven solutions with a customer‑first mindset.

Certification(s)

Cloud+ CISSO or GCIA or GCSA or GCLD or GICSP or CISSP‑ISSAP or CISSP‑ISSEP (Conditional Alternative or GLSC or CISSP)

Salary and Benefit Information

The likely salary range for this position is $130,000 – $160,000. This is not, however, a guarantee of compensation or salary. Various factors are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications, and competencies that align to the specified role, education and certifications as well as contract provisions regarding labor categories that are specific to the position and could fall outside of this range.

Application Deadline: May 24, 2026.

Joining the Alpha Omega team entitles you to participate in all retirement benefits, plans of deferred compensation, health and insurance benefits, and other such benefits assets forth in the company’s policy and benefits manuals. See below, to name a few:

• PTO including paid parental, military, and bereavement leave
• Eleven (11) paid Federal holidays, five of which are floating holidays (as designated by the company’s holiday schedule each year)
• Health and Dental Insurance (including 100% employer paid premiums for employee coverage under the HDHP health plan)
• Life Insurance, STD/LTD term disability coverage, with employer paid premiums
• 401(k) plan with a match that is 100% vested after you complete two years of service
• FSA/DFSA/HSA flexible benefit plans
• Annual Tuition & Professional Development Reimbursement benefit

We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Alpha Omega Integration, LLC (Alpha Omega) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.