Enterprise Architect - Collaboration in Wixom

Energy Jobline ZR; Wixom (MI); On-site; USD 140,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) + Health Savings Account

Competitive compensation

Collaborative office culture

Work‑life balance and unlimited PTO

Job summary

People Driven Technology, Inc is seeking an Enterprise Architect to lead collaboration strategy, discovery, and solution design across unified communications, meetings, messaging, and contact center adjacencies. This senior technical advisor will translate business requirements into defensible outcomes for customers evaluating Cisco, Zoom, and RingCentral platforms.

The role requires deep knowledge of collaboration ecosystems, customer-facing credibility, and the ability to position solutions

Qualifications

• Minimum 5 years in a pre-sales engineering or senior engineering role with direct customer interaction.
• Strong architecture and solution design skills in collaboration technologies.
• Experience translating business needs into defensible collaboration solutions.

Responsibilities

• Lead customer discovery to document business and technical requirements and future-state architectures.
• Design and position collaboration solutions across cloud, hybrid, and on-prem environments.
• Architect and differentiate solutions around Cisco, Zoom, and RingCentral aligned to customer goals.
• Support account executives and services teams throughout the sales cycle as the technical resource.
• Create architecture narratives, BOMs, SOIs, and executive solution summaries.

Skills

Pre-sales engineering

Customer-facing

Solution architecture

Platform knowledge

Tools

Cisco Collaboration

Cisco Webex

Zoom Workplace

Zoom Phone

Zoom Rooms

RingCentral MVP

Job description

Job DescriptionJob Description

People Driven Technology, Incis a fast-growing, modern technology integrator focused on delivering innovative IT solutions across the Midwest. We are a family-owned, local firm that focuses on simple, scalable business and technical outcomes for our clients. We leverage our decades of the combined business, technology, and engineering experience to deliver these outcomes, in a methodical manner. We’re not out to build and measure our business based on revenue but rather by the collective successes of our customers. We believe that mutual integrity, passion, and teamwork are the cornerstone values that define the relationships with our customers and strategic partners. When we engage we are all-in so to better those we serve.

We are looking for an Enterprise Architect - Collaboration to lead technical strategy, discovery, solution design, and sales support across our collaboration practice. This role serves as a senior technical advisor for customers evaluating, adopting, and optimizing collaboration solutions across unified communications, enterprise voice, meetings, messaging, contact center adjacencies, and related workplace collaboration platforms.The ideal candidate brings strong architectural depth, customer-facing credibility, and the ability to translate business and operational requirements into clear, defensible solution outcomes. This individual should also have proven experience designing and positioning solutions across key collaboration technologies and strategic partner platforms, including Cisco, Zoom, and RingCentral, with a strong understanding of how those technologies fit into broader customer experience, infrastructure, security, and modernization strategies.

What You Would Do

• Lead customer discovery sessions to assess current-state environments, document business and technical requirements, and define future-state collaboration architectures.
• Design and position collaboration solutions across cloud, hybrid, and on-premises environments, with emphasis on unified communications, calling, meetings, messaging, contact center integrations, and adjacent collaboration workloads.
• Architect, position, and differentiate solutions built around strategic collaboration technologies including Cisco, Zoom, and RingCentral, aligning platform capabilities to customer business goals, technical requirements, and operational priorities.
• Serve as the primary technical resource in support of account executives, trusted advisors, and solution services teams throughout the sales cycle.
• Develop high-quality solution documentation including architecture narratives, bills of material, technical recommendations, scopes of work, statements of work, and executive-level solution summaries.
• Advise customers on platform selection, migration strategy, licensing considerations, and architectural tradeoffs across leading collaboration ecosystems, particularly Cisco, Zoom, and RingCentral.
• Collaborate with internal engineering, project management, services delivery, and partner teams to ensure proposed solutions are deployable, supportable, and aligned to delivery standards.

What We Are Looking For

• At least 5 years of experience working for a networking OEM leader or VAR in a pre‑sales engineering capacity and extensive experience in working directly with the end customers.
• Strong experience with one or more strategic collaboration platforms such as Cisco Collaboration, Cisco Webex, Zoom Workplace, Zoom Phone, Zoom Rooms, RingCentral MVP, and related cloud communication technologies.
• Proven experience architecting and supporting enterprise collaboration solutions in a customer‑facing pre‑sales, consulting, or senior engineering role.
• Deep knowledge of unified communications and collaboration platforms, including enterprise calling, meetings, messaging, device ecosystems, voicemail, attendant and receptionist workflows, and mobility and user experience considerations.
• Strong understanding of collaboration migration strategies, hybrid architecture patterns, numbering plans, dial plans, call routing, survivability, carrier connectivity, and operational readiness.
• Ability to evaluate and design around adjacent requirements such as contact center integration, compliance, security, , networking, reporting, and adoption and change management.
• Experience with strategic collaboration platforms, carrier services, enterprise networking dependencies, and modern workplace transformation initiatives is .
• Experience supporting enterprise collaboration assessments, migrations, and modernization efforts involving Cisco, Zoom, and RingCentral environments is .
• Familiarity with adjacent technologies and dependencies such as SIP trunking, session border controllers, contact center platforms, providers, compliance solutions, and device lifecycle considerations is .
• Relevant partner certifications, specializations, or demonstrated technical proficiency related to Cisco, Zoom, RingCentral, or associated collaboration ecosystems are strongly .

What We Would Offer You

• Comprehensive medical, dental, and vision plans for you and your dependents.
• 401(k) Retirement Plan, Health Savings Account, Life Insurance, and Long-Term .
• Competitive compensation.
• Collaborative and welcoming office culture.
• Work‑life balance and unlimited paid time off.

Equal Opportunity Employer

People Driven Technology, Inc is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and are committed to creating an inclusive environment for all employees. All hiring decisions are based on merit, qualifications, and our business needs.

People Driven Technology, Inc is dedicated to working with and providing reasonable accommodations to individuals with disabilities. If you need reasonable accommodations because of a for any part of the employment process, please contact the recruiter and let us know the nature of your request and your contact information.