Enterprise Applications Manager

MonkeySports, Inc.; Allen (TX); On-site; USD 110,000 - 165,000; Full time

Benefits offered by this job

Onsite in Allen, TX

Job summary

MonkeySports is seeking an experienced Enterprise Applications Manager to lead strategy, governance, and continuous improvement of our enterprise applications portfolio in Allen, Texas. You will partner with Finance, Purchasing, Supply Chain, Retail, Customer Service, and eCommerce to ensure technology scales with business growth.

Reporting to the VP of Information Technology, the role owns roadmaps, manages integrations, vendor relationships, and builds a high-performing applications team while

Qualifications

• Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field.
• 5+ years of experience managing or supporting enterprise SaaS applications.
• Experience leading enterprise application portfolios.
• Experience managing technical teams or application administrators.
• Strong understanding of ERP, finance, inventory, supply chain, purchasing, customer service, and order management processes.
• Experience managing software vendors and implementation partners.
• Experience leading software implementations, integrations, or business process improvement initiatives.
• Excellent communication and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Ability to prioritize multiple initiatives in a fast-paced environment.

Responsibilities

• Lead the Enterprise Applications Team: mentor, set priorities, recruit, and promote best practices.
• Own the Enterprise Applications Portfolio: oversee NetSuite, Shopify, NewStore POS, VersaPay, and integrations.
• Drive Business Process Improvement: partner with leaders to analyze processes and identify automation opportunities.
• Manage Application Roadmaps: develop roadmaps, prioritize enhancements, evaluate new technologies, manage vendor relationships.
• Oversee Integrations & Data Governance: monitor integrations and establish data governance standards.
• Reporting & Analytics: deliver KPIs and automated reports for decision-making.

Skills

Stakeholder management

Analytical skills

Communication

Problem solving

Education

Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field

Equivalent experience

Tools

NetSuite ERP

Shopify

NewStore POS

Zendesk

VersaPay

Job description

MonkeySports is one of North America's leading omni-channel sporting goods retailers, serving athletes through our retail stores, eCommerce platforms, and distribution network. Our technology ecosystem powers every part of the customer journey—from online ordering and retail operations to inventory management, fulfillment, finance, and customer service.

We're looking for an experienced Enterprise Applications Manager to lead the strategy, governance, and continuous improvement of our enterprise business applications while partnering closely with business leaders to drive operational excellence.

Position Summary

Reporting to the VP of Information Technology, the Enterprise Applications Manager is responsible for the overall strategy, governance, performance, and continuous improvement of MonkeySports' enterprise applications portfolio.

This leadership role owns the application roadmap, oversees enterprise integrations, manages vendor relationships, and partners with business leaders across Finance, Purchasing, Supply Chain, Retail, Customer Service, and eCommerce to ensure technology supports business growth.

This is more than a systems administration role—it's an opportunity to lead business transformation through technology while building scalable processes and developing a high-performing applications team.

What You'll Do

Lead the Enterprise Applications Team

• Manage, mentor, and develop a team of enterprise application administrators.
• Establish team priorities, goals, and performance expectations.
• Recruit, onboard, and develop new team members as the organization grows.
• Promote best practices in documentation, change management, security, and application governance.
• Serve as the escalation point for complex application and integration issues.

Own the Enterprise Applications Portfolio

Provide strategic oversight for the company's business applications, including:

• NetSuite ERP
• Shopify
• NewStore POS
• VersaPay
• Connected warehouse, banking, payment, and integration platforms

Drive Business Process Improvement

Partner with leaders across the organization to:

• Analyze business processes
• Identify automation opportunities
• Improve operational efficiency
• Standardize workflows across departments
• Translate business requirements into scalable technology solutions

Manage Application Roadmaps

• Develop and maintain platform roadmaps.
• Prioritize enhancements based on business value.
• Evaluate new technologies and SaaS capabilities.
• Ensure applications continue to scale with company growth.
• Serve as the primary relationship manager for software vendors and implementation partners.
• Coordinate enhancements, projects, and issue resolution.
• Review partner deliverables for quality and accuracy.
• Participate in contract renewals, licensing discussions, and project planning.

Oversee Integrations & Data Governance

• Monitoring integrations
• Coordinating issue resolution
• Establishing enterprise data governance standards

Reporting & Analytics

Partner with Finance and Operations to deliver:

• KPIs
• Operational reporting
• Automated reporting solutions

Support leadership with accurate, meaningful data for business decision-making.

Required Qualifications

• Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field (or equivalent experience).
• 5+ years of experience managing or supporting enterprise SaaS applications.
• Experience leading enterprise application portfolios.
• Experience managing technical teams or application administrators.
• Strong understanding of ERP, finance, inventory, supply chain, purchasing, customer service, and order management processes.
• Experience managing software vendors and implementation partners.
• Experience leading software implementations, integrations, or business process improvement initiatives.
• Excellent communication and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Ability to prioritize multiple initiatives in a fast-paced environment.

Preferred Qualifications

• Experience with; NetSuite ERP, Shopify, NewStore POS, Zendesk, Avalara or VersaPay, Korber WMS or comparable warehouse systems, REST APIs or integration platforms (iPaaS).
• Knowledge of SuiteFlow, SuiteScript, or similar workflow and automation tools.
• Retail, eCommerce, distribution, or omnichannel industry experience.
• Experience leading enterprise data governance initiatives.
• Full-time onsite position based in Allen, Texas.
• Occasional evening or weekend support for system upgrades or critical production issues.
• Limited travel between company office, retail, and distribution locations as needed.

Equal Opportunity Employer

MonkeySports is an Equal Opportunity Employer and is committed to creating an inclusive workplace where all qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable law.