Enterprise AI Strategy & Growth Lead

Arya Health; New York (NY); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive compensation + equity

Health, vision and dental benefits

Generous PTO

Wellhub subscription for fitness access

Job summary

Arya Health is seeking a Customer AI Strategy & Success Lead to manage relationships with its largest enterprise customers, ensuring they gain value from AI-driven solutions. This role involves developing success roadmaps, engaging with C-suite leaders, and driving operational improvements.

The ideal candidate will have over 5 years of experience in customer success or consulting, with a strong ability to manage complex accounts in healthcare. Arya offers competitive compensation, health benefits, and a mission-driven culture.

Qualifications

• 5+ years in Customer Success, Consulting, or Strategy roles for enterprise SaaS or healthtech.
• Deep experience managing complex, multi-stakeholder accounts in healthcare.
• Exceptional ability to diagnose operational pain points.

Responsibilities

• Serve as the strategic lead for Arya's largest enterprise customers.
• Develop AI success roadmaps aligning agents with customer goals.
• Partner with Product and Engineering to translate customer feedback.

Skills

Customer judgment

Technical credibility

Ownership orientation

Data-driven storytelling

Organizational skills

Curiosity about AI

Education

5+ years in Customer Success or Strategy roles

Job description

Arya Health is seeking a Customer AI Strategy & Success Lead to manage relationships with its largest enterprise customers, ensuring they gain value from AI-driven solutions. This role involves developing success roadmaps, engaging with C-suite leaders, and driving operational improvements.

The ideal candidate will have over 5 years of experience in customer success or consulting, with a strong ability to manage complex accounts in healthcare. Arya offers competitive compensation, health benefits, and a mission-driven culture.