Enterprise AI Field Engineer: End-to-End Agents

Handshake; New York (NY); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Health Insurance

Fertility benefits

LGBTQ+ coverage

Mental health support

Tax-advantaged benefits

Life & disability insurance

401k match

Equity grants

Financial planning services

Learning & development stipend

Employee resource group bonuses

Parental leave

Flexible time off

Sabbatical

Volunteer time off

Job summary

Handshake AI Enterprise seeks a Forward Deployed Engineer who embeds directly inside enterprise customer environments with a small deployment team and owns end-to-end delivery of AI agents tailored to real business needs. You’ll learn each customer’s workflows and translate insights into production-grade agents that measurably move operations.

You’ll work directly with Product and Platform teams to define solutions, build and deploy agents, design evals, and iterate until performance improves.

Qualifications

• Strong understanding of agent architectures, evals, and how to measure and systematically improve AI performance.
• Real-world experience building and shipping AI applications in production — not just fine-tuning or prototyping
• Comfort working directly with enterprise customers in ambiguous, high-stakes environments
• Strong systems thinking — you can zoom out to the business problem and zoom in to the technical solution without losing either thread
• 5‑6+ years of engineering experience, full‑stack with strong backend depth
• Strong communication skills — you’ll be in the room with senior stakeholders regularly and need to earn their trust quickly
• High ownership mentality — you care about outcomes, not just outputs
• Background at a company with a forward deployment or field engineering model
• Familiarity with enterprise security requirements, VPC deployments, or on‑prem configurations
• Experience building multi‑agent systems in production
• Domain expertise in a specific enterprise vertical (recruiting, finance, ops, legal, etc.)
• History of building evals infrastructure or AI quality measurement tooling

Skills

Agent architectures

AI evals

Production AI

Enterprise customers

Full-stack engineering

Backend depth

Stakeholder communication

Ownership mindset

Domain expertise

Job description

Handshake AI Enterprise seeks a Forward Deployed Engineer who embeds directly inside enterprise customer environments with a small deployment team and owns end-to-end delivery of AI agents tailored to real business needs. You’ll learn each customer’s workflows and translate insights into production-grade agents that measurably move operations.

You’ll work directly with Product and Platform teams to define solutions, build and deploy agents, design evals, and iterate until performance improves.