Enterprise AI and Digital Transformation Specialist

Express Employment Professionals - Cincinnati East; San Antonio (TX); On-site; USD 140,000 - 190,000; Full time

Job summary

Express Employment Professionals - Cincinnati East is seeking an Enterprise AI & Digital Transformation Specialist to lead enterprise-wide AI, digital transformation, and automation initiatives for a consumer products organization. You will partner with business leaders to redesign processes, implement intelligent automation, and integrate enterprise tech to boost efficiency and decision-making.

You will guide AI governance, pilot programs, and data-driven initiatives while maintaining secure,

Qualifications

• Bachelor’s degree in a related field.
• 5+ years in AI, digital transformation, or process automation.
• Experience designing and implementing enterprise AI solutions.
• Strong understanding of LLMs, prompt engineering, data governance.
• Experience with Power Platform, Azure AI Services, ERP/CRM, and cloud tech.

Responsibilities

• Develop and execute the organization's AI and Digital Transformation roadmap.
• Design, develop, deploy, and maintain AI agents across functions.
• Analyze current processes to identify automation opportunities.
• Integrate AI and automation with ERP/CRM/Microsoft 365 and APIs.
• Lead pilots and proof-of-concept initiatives delivering measurable value.
• Establish AI governance standards, training, adoption programs.
• Prepare reports on project progress, ROI, risks, and improvements.
• Collaborate cross-functionally with IT, Operations, Sales, and Finance.

Skills

Analytical thinking

Problem solving

Verbal communication

Written communication

Stakeholder engagement

Project management

Process mapping

Documentation

Team collaboration

Independent work

Education

Bachelor's degree in Computer Science / IT / Information Systems / Software Engineering / Industrial Engineering / Business Analytics

5+ years in AI / Digital Transformation / Process Automation roles

Tools

Microsoft Power Platform

Azure AI Services

ERP systems

CRM platforms

Microsoft 365

Power BI

SharePoint

Teams

APIs

Cloud technologies

SQL

Python

REST APIs

Data analytics

Enterprise system integration

Job description

Enterprise AI & Digital Transformation Specialist

Position Overview

The Enterprise AI & Digital Transformation Specialist will lead enterprise-wide artificial intelligence, digital transformation, and process automation initiatives for a growing consumer products organization. This role partners with business leaders to identify opportunities, redesign business processes, implement intelligent automation solutions, and integrate enterprise technologies that improve operational efficiency, decision-making, scalability, and overall business performance.

This position serves as a strategic technology partner, helping the organization accelerate innovation while ensuring AI solutions are secure, scalable, and aligned with business objectives.

Key Responsibilities

AI & Digital Transformation

• Develop and execute the organization's AI and Digital Transformation roadmap.
• Partner with business leaders to identify opportunities where AI and digital technologies can improve productivity, efficiency, and decision-making.

AI Solutions & Intelligent Automation

• Design, develop, deploy, and maintain AI agents supporting multiple business functions.
• Continuously optimize AI performance, user adoption, and business value.

Workflow & Process Automation

• Analyze current business processes to identify automation opportunities.
• Design and implement automated workflows that reduce manual effort, improve accuracy, eliminate repetitive tasks, and increase operational efficiency.

Enterprise Systems Integration

• Integrate AI and automation solutions with enterprise applications including ERP, CRM, Microsoft 365, collaboration platforms, business intelligence tools, APIs, and other business systems.
• Ensure secure, reliable data flow and system interoperability.

Innovation & Emerging Technologies

• Research, evaluate, and recommend emerging AI and automation technologies.
• Lead proof‑of‑concept initiatives and pilot programs that deliver measurable business value.

AI Governance & Adoption

• Establish AI governance standards, responsible AI practices, documentation, training, and adoption programs.
• Promote secure and ethical AI usage while measuring adoption, ROI, and business impact.

Data Science & Advanced Analytics

• Apply data science, statistical analysis, and machine learning techniques to transform enterprise data into actionable business insights.
• Support strategic decision‑making through predictive analytics and data‑driven recommendations.

Documentation & Reporting

• Maintain documentation for AI solutions, workflows, integrations, and technical standards.
• Prepare reports for leadership on project progress, adoption metrics, ROI, risks, and continuous improvement opportunities.

Cross‑Functional Collaboration

• Partner with IT, Operations, Sales, Supply Chain, Finance, Customer Experience, and other business leaders to deliver scalable technology solutions aligned with organizational goals.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Information Systems, Software Engineering, Industrial Engineering, Business Analytics, or a related field.
• Five (5)+ years of experience in Artificial Intelligence, Digital Transformation, Business Process Improvement, Process Automation, Enterprise Applications, or related technology roles.
• Experience designing and implementing enterprise AI solutions, AI agents, workflow automation, and business process improvement initiatives using platforms such as ChatGPT, Gemini, Claude, or similar AI technologies.
• Strong understanding of Large Language Models (LLMs), prompt engineering, responsible AI practices, data governance, and AI lifecycle management.
• Experience with Microsoft Power Platform, Azure AI Services, ERP systems, CRM platforms, Microsoft 365, Power BI, SharePoint, Teams, APIs, and cloud technologies.
• Working knowledge of SQL, Python, REST APIs, business intelligence, data analytics, and enterprise system integration.
• Strong project management, process mapping, documentation, and stakeholder engagement skills.
• Excellent analytical, problem‑solving, verbal, and written communication skills.
• Ability to work independently and collaboratively in a fast‑paced environment.

Preferred Personal Attributes

• Customer‑focused with strong relationship‑building skills.
• Quick learner with the ability to adopt new technologies rapidly.
• Strong interpersonal skills with the ability to translate business needs into technical solutions.
• Excellent organizational and prioritization skills.
• Strong documentation and presentation abilities.
• Ability to communicate technical concepts effectively to non‑technical stakeholders.
• Proven analytical thinking, creativity, initiative, and a continuous improvement mindset.
• Experience working in collaborative, cross‑functional environments.

Work Environment

Occasional extended work hours, including early mornings, evenings, or weekends, may be required to support project deadlines, system implementations, production support, or other business‑critical initiatives.