Enterprise Account Manager (Expansion & Renewal)

Askable; Chicago (IL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary with commission

Generous paid time off

Health insurance

401(k) matching

Job summary

Askable is looking for an experienced Account Manager in Chicago, IL, to drive customer growth and revenue. In this role, you'll manage existing client relationships, identify sales opportunities, and collaborate with multiple teams to enhance service offerings. Applicants should have a minimum of 5 years in SaaS sales, proven success in account expansion, and the ability to build strong customer relationships. The position offers competitive salary, commissions, generous paid time off, and comprehensive benefits.

Qualifications

• At least 5 years of sales and account expansion experience in SaaS.
• Proven track record in closing large, complex software deals.
• Experience building meaningful customer relationships.

Responsibilities

• Drive revenue growth and increase product usage.
• Boost client relationships and spend.
• Identify leads and track progress.

Skills

Sales and account expansion

Building customer relationships

Creative sales methodologies

SaaS industry knowledge

Tools

HubSpot

LinkedIn Sales Navigator

Lemlist

Job description

About the Role

As an Account Manager focused on customer growth, you'll work with existing Askable customer brands to grow their spend and usage. You'll collaborate with product, marketing, and customer success to understand research offerings and identify opportunities to expand services.

What you’ll do

• Revenue and Customer Expansion: Drive revenue growth and increase active teams using the product.
• Account Growth and Management: Boost spend and strengthen client relationships.
• Lead Management: Identify and qualify leads, track progress.
• Sales Initiatives and Travel: Perform upselling/cross-selling and conduct face-to-face client meetings across the U.S.
• Product Demonstrations: Deliver demos and craft custom solutions for clients.
• Active User Growth: Increase active users and teams within key brands.
• Performance Tracking: Monitor account performance and optimize usage.
• Sales Forecasting: Collaborate with the Head of Sales on accurate forecasts.
• Utilize Sales Platforms: Manage accounts using HubSpot, LinkedIn Sales Navigator, Lemlist, and others.

You’ll also

• Attend industry events to build connections.
• Work with the Events Manager to plan and run company events.

Skills and Experience

At least 5 years of sales and account expansion experience in SaaS with a proven track record.

• Closing large, complex software deals across multi-layered businesses.
• Building meaningful customer relationships and gaining trust.
• Using creative levers and incentives to close opportunities.
• Applying sales methodologies such as The Challenger Sale and The Sales Acceleration Formula.

Mindset

• Team-focused and enjoys collective success.
• Independent, curious, and self-directed.
• Growth-focused and seeks stretch goals.
• Quick learner, adapts to evolving product offerings.

Perks and Benefits

• Competitive salary with commission and bonuses.
• Generous paid time off and monthly "Askable Day".
• Health insurance, 401(k) matching, and additional benefits.

Join Us

We encourage applicants of all backgrounds to apply. If you’re excited about this role but don’t meet every requirement, we still want to hear from you.