Enterprise Account Executive United States- CA | Remote Sales

SysAid Technologies Ltd.; California (MO); Remote; USD 100,000 - 150,000; Full time

Job summary

SysAid Technologies Ltd. is seeking a Director of Customer Care to lead their customer service initiatives powered by AI. This role focuses on enhancing service delivery and fostering innovation within a supportive team environment. The ideal candidate will have a strong background in customer care leadership and a passion for leveraging AI to drive customer satisfaction.

Qualifications

• Experience in customer care leadership roles.
• Strong understanding of AI technologies and their application in service management.
• Proven track record of driving customer satisfaction and team performance.

Responsibilities

• Lead the customer care team to enhance service delivery and customer satisfaction.
• Drive innovation and implement AI solutions to improve service management.
• Foster a collaborative and supportive team environment.

Skills

Customer-centricity

Innovation

Leadership

AI knowledge

Education

Bachelor's degree in relevant field

Master's degree preferred

Job description

Our team is on a mission to revolutionize service management with AI. At SysAid, we believe that employees should be free to focus on their purpose, while AI takes care of the daily grind.

Join Our Journey

We're bold, customer-obsessed, and driven by AI. At SysAid, we create technology that makes a real difference, empowering IT professionals and service management leaders to become pioneers in their field. Our culture is built on innovation, collaboration, and a commitment to excellence. If you're looking for a place where you can finally start doing what you’re great at doing, we'd love to have you on board.

At SysAid, we’re not just developing AI-powered service management solutions—we’re shaping the future of work. Our generative AI seamlessly orchestrates service management across organizations, eliminating complexity and enabling employees to thrive. If you're ready to push boundaries, innovate with AI, and make an impact, join our team and help redefine the workplace of tomorrow.

Our Core Values at SysAid

Be part of our team

Life at SysAid means every team member plays a vital role. Our people-first approach ensures that while our mission is serious, our work environment is supportive, engaging, and rewarding. Whether you're solving complex AI challenges or contributing fresh ideas, you'll be surrounded by a team that values your contributions and helps you grow.

Position: Director of Customer Care

"Since joining SysAid, I've experienced a company that values bold thinking, innovation, and customer-centricity. Every day, I see firsthand how AI transforms the way organizations operate—and it's exciting to be part of that change."

Work Hard, Rock Harder

At SysAid, we believe that organizations should be free to focus on their purpose, while AI takes care of the rest.