Enterprise Account Executive, Healthcare (US West) New San Francisco, California, United States[...]

PolyAI; San Francisco (CA); Remote; USD 80,000 - 150,000; Full time

Job summary

An established industry player is seeking a dynamic Enterprise Account Executive to drive growth in the healthcare sector. This role involves owning the full sales cycle, building relationships with key stakeholders, and leveraging AI-driven solutions to enhance patient experiences. If you are a high-performing sales professional with a passion for technology and healthcare, this is a unique opportunity to make a significant impact. Join a forward-thinking company that values excellence, ownership, and continuous improvement, and be part of transforming customer engagement through innovative conversational AI solutions.

Benefits

Employee Share Options Plan

Medical, Dental & Vision Insurance

401k Plan

20 Days Vacation

Paid Sick Leave

Annual Learning and Development Allowance

Work from Home Allowance

Enhanced Parental Leave

Company-funded Fertility Programs

Menopause Care Programme

Qualifications

• Proven experience selling to healthcare providers is essential.
• Strong understanding of healthcare workflows and industry challenges required.

Responsibilities

• Own the full sales cycle from prospecting to close in healthcare.
• Build relationships with key stakeholders at healthcare organizations.

Skills

Sales Experience

Healthcare Knowledge

Negotiation Skills

Communication Skills

Relationship Building

Consultative Selling

Understanding of SaaS Solutions

Education

Bachelor's Degree

Tools

Epic Systems

ModMed

Job description

PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows.

PolyAI is transforming how enterprises engage with customers through cutting-edge conversational AI. As we continue our rapid growth, we’re looking for an Enterprise Account Executive, Healthcare to drive expansion in the healthcare industry.

This is a unique opportunity for a high-performing sales professional with experience selling into healthcare organizations or a background in healthcare technology. You will play a pivotal role in helping leading healthcare providers, payers, and health tech companies leverage AI-driven solutions to enhance patient and member experiences.

What You'll Do

1. Own the full sales cycle from prospecting to close, driving revenue growth in the healthcare sector.
2. Build relationships with key stakeholders at healthcare organizations, including hospitals, insurance providers, and health tech companies.
3. Leverage industry expertise to educate clients on how AI-powered voice assistants can improve efficiency and patient satisfaction.
4. Partner cross-functionally with Product, Marketing, and Customer Success teams to tailor solutions for the healthcare market.
5. Stay ahead of industry trends and regulatory considerations in the healthcare space.

What We're Looking For

1. Proven experience selling to healthcare providers.
2. Strong understanding of healthcare workflows, regulatory requirements, and industry challenges.
3. Background selling SaaS solutions that integrate directly into the larger healthcare technology ecosystem (ex, Epic Systems, ModMed).
4. Ability to navigate complex sales cycles with multiple decision-makers.
5. Passion for AI and technology, with a consultative approach to selling innovative solutions.
6. Background selling via direct and via partners.
7. Excellent communication, negotiation, and relationship-building skills.

Benefits

Participation in the company’s employee share options plan, 100% of Single Cost (employee) and 50% of Dependent for medical, dental & vision, Life Insurance, STD and LTD, the opportunity to contribute to the company's 401k plan, 20 days vacation + 10 public holidays + paid sick leave, Annual learning and development allowance, One-off WFH allowance when you join, Enhanced parental leave, Company-funded fertility and family-forming programmes, Menopause care programme with Maven.

At PolyAI, we take great pride in our values—they guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact. Our core values are:

1. Only the best: We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence.
2. Ownership: We care deeply about what we do. We take ownership of our initiatives, decisions, and outcomes.
3. Relentlessly improve: We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI.
4. Bias for action: Our world moves quickly and so do we. We take calculated risks and we deliver impact fast.
5. Disagree and commit: We are all working toward the same goal. If we donʼt agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all.
6. Build for people: We are hyper-focused on delivering the best automated experiences possible so that we can empower people to get exactly what they need, when they need it.

PolyAI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status.