Enterprise Account Executive - Gaming/Casino

Agilysys; Oregon; Hybrid; USD 100,000 - 115,000; Full time

Benefits offered by this job

401(k) plan with employer matching

Paid parental leave

Medical, dental, vision benefits

Tuition reimbursement

Job summary

Agilysys is seeking a high-performing Enterprise Account Executive to drive revenue growth across gaming and hospitality technology, including PMS and POS solutions. This quota-carrying role requires engaging casinos, integrated resorts, and tribal gaming organizations, with demonstrations, solution design, and complex sales cycles from prospecting through close.

Ideal candidates will combine consultative selling with technical aptitude, demonstrate products effectively, and manage executive

Qualifications

• 5+ years of proven experience in SaaS or enterprise software sales.
• Proven track record of exceeding quota, especially in new business acquisition.
• Experience selling into casinos, integrated resorts, tribal gaming organizations, hospitality groups.
• Experience managing complex sales cycles with multiple stakeholders and executives.
• Ability to deliver product demonstrations, design solutions, and address technical objections.
• Strong understanding of hospitality technology ecosystems (PMS, POS, loyalty, payments, integrations).
• Willingness to travel extensively across North America.
• Bachelor's degree or equivalent professional experience.

Responsibilities

• Own a defined sales territory and consistently achieve revenue targets.
• Identify, prospect, and develop relationships with casinos, integrated resorts, tribal gaming organizations, and hospitality enterprises.
• Qualify opportunities and develop account strategies to advance deals.
• Deliver tailored product demonstrations for PMS, POS, and related tech.
• Translate customer requirements into effective solution recommendations across hospitality operations.
• Manage full sales cycle from discovery to closing.
• Drive new business and account expansion within gaming/hospitality.
• Build ROI analyses and business cases to justify deployments.
• Respond to RFPs/RFIs with technical and commercial accuracy.
• Collaborate with Product, Professional Services, Customer Success, Marketing, and Leadership.
• Negotiate contracts with internal stakeholders.
• Maintain CRM records, forecasts, and activity reports.
• Analyze competition and position differentiators.
• Establish executive-level relationships with CIOs, IT leaders, operators, and tribal entities.
• Travel 50%+ across United States and Canada to meet customers and events.

Skills

Hunter mentality

Consultative selling

Closing skills

Executive communication

SaaS sales

Forecasting

Stakeholder management

Travel readiness

Enterprise sales

Education

Bachelor's degree

Tools

Salesforce

Job description

Agilysys delivers state-of-the-art software and services built exclusively for hospitality, helping organizations go beyond traditional property management (PMS), point-of-sale (POS), and food and beverage inventory and procurement systems. Its best-in-class solutions operate independently or as a unified ecosystem that connects data and workflows across an operation, property or enterprise. Powered by intelligent guest profiles, data-driven capabilities, and embedded artificial intelligence (AI), Agilysys is architected on a unified data model with a single set of APIs that create shared operational memory across all systems, enabling guest-specific insights to be acted on in real time at any touchpoint. Agilysys delivers advantage through pace and integration, transforming hospitality technology from a system of record into a system of action that accelerates innovation and the rapid delivery of new capabilities. Agilysys serves a 100% hospitality customer base, including hotels and resorts, casinos, cruise lines, corporate and campus dining, healthcare, senior living, and entertainment venues worldwide.

Position Summary

We are seeking a high-performing Enterprise Account Executive to drive revenue growth for our Gaming & Hospitality technology solutions, including PMS, POS, and related operational platforms. This quota-carrying role is responsible for identifying, engaging, and closing new customers across casinos, integrated resorts, and tribal gaming organizations. The ideal candidate combines consultative selling skills with technical aptitude and can confidently demonstrate products, design solutions, address technical objections, and manage complex sales cycles from prospecting through close while consistently achieving quota.

Why This Role Matters

This role is critical to expanding our presence within the gaming and hospitality market by acquiring new customers and driving adoption of our PMS, POS, and related technology solutions. By combining strong hunting capabilities with solution-selling expertise, the Enterprise Account Executive directly impacts revenue growth, market expansion, and competitive differentiation while helping customers improve operations, enhance guest experiences, and achieve measurable business outcomes.

Key Responsibilities

• Own a defined sales territory or account portfolio and consistently achieve monthly, quarterly, and annual revenue targets.
• Identify, prospect, and develop relationships with casino operators, integrated resorts, tribal gaming organizations, and commercial gaming enterprises.
• Qualify inbound and outbound opportunities and develop account strategies to advance deals through the sales cycle.
• Deliver compelling product demonstrations tailored to gaming and hospitality operations, showcasing PMS, POS, and related technology solutions.
• Translate customer business and technical requirements into effective solution recommendations, including property management, gaming operations, food & beverage, retail, and enterprise integrations.
• Manage the full sales cycle, including prospecting, discovery, demonstrations, proposal development, negotiation, and closing.
• Drive both new business acquisition and account expansion opportunities across existing gaming and hospitality accounts.
• Build business cases and ROI analyses to demonstrate operational efficiencies, revenue growth opportunities, and guest experience improvements.
• Respond to RFPs/RFIs and provide accurate technical and commercial information.
• Partner cross-functionally with Product, Professional Services, Customer Success, Marketing, and Leadership teams to support customer needs and successful deployments.
• Manage contract negotiations and collaborate with legal and internal stakeholders throughout the deal process.
• Maintain accurate CRM records, pipeline forecasts, and sales activity reporting.
• Conduct competitive analysis and effectively position product differentiators against competing hospitality and gaming technology providers.
• Establish and maintain executive-level relationships with key stakeholders, including CIOs, IT leaders, Gaming Operations, Hotel Operations, Finance, Operation leaders and Tribal Councils where applicable.
• Road warrior: Travel 50% or more throughout the United States and Canada to meet with customers, prospects, and industry events

Qualifications

• 5+ years of proven experience in SaaS or enterprise software sales, ideally within gaming, hopitality technology, PMS, POS, casino management systems, or related solutions.
• Proven track record of exceeding quota, particularly in new business acquisition and hunter-focused roles.
• Experience selling into casinos, integrated resorts, tribal gaming organizations, hospitality groups, or related industries.
• Experience managing complex sales cycles involving multiple stakeholders and executive decision-makers.
• Demonstrated ability to deliver product demonstrations, design solutions, and confidently address technical objections.
• Strong understanding of hospitality technology ecosystems, including PMS, POS, gaming systems, loyalty platforms, payment solutions, and third-party integrations.
• Willingness and ability to travel extensively throughout North America.
• Bachelor's degree or equivalent professional experience.

Required Skills & Competencies

• Strong hunter mentality with proven ability to generate and close net-new business.
• Advanced consultative selling, negotiation, and closing skills.
• Exceptional presentation and communication abilities for both technical and executive business audiences.
• Ability to confidently demonstrate PMS, POS, and hospitality technology solutions while aligning capabilities to customer business outcomes.
• Deep understanding of casino, hotel, resort, food & beverage, and guest service operations.
• Experience selling into tribal gaming organizations and navigating complex stakeholder environments is highly preferred.
• Proficiency with CRM platforms (e.g., Salesforce), sales enablement tools, and collaboration software.
• Disciplined pipeline management, forecasting, and deal execution.
• Ability to translate technical features into measurable business value, operational efficiencies, and ROI.
• Strong understanding of enterprise software integrations, data flows, security requirements, and implementation considerations

Personal Attributes

• Results-driven with strong ownership and accountability for achieving and exceeding targets.
• Highly proactive, self-motivated, and comfortable operating in a hunter-focused, quota-driven environment.
• Customer-focused with a passion for solving complex operational and technology challenges.
• Strong relationship builder who can establish credibility with executive stakeholders across gaming, hospitality, and tribal organizations.
• Collaborative team player who thrives in cross-functional environments.
• Resilient and adaptable in a fast-paced, high-growth technology organization.
• Excellent organizational and time management skills, particularly in a travel-intensive role.
• Comfortable operating in environments with long sales cycles, multiple decision-makers, and complex procurement processes

Compensation

We are committed to equitable pay practices. Compensation within the pay range listed below will be decided based on factors including, but not limited to, job related skills, knowledge and experience and internal alignment. Base salary is localized according to employee work location.

• Base Salary $100,000 - $115,000
• OTE: $200,000 - $230,000

Benefits

Agilysys cares about you and your overall well-being. We offer a comprehensive benefits package to all employees, which includes a 401(k) plan with employer matching, paid parental leave, paid sick leave in compliance with applicable laws. We also offer medical, dental, and vision benefits, 10 paid holidays, disability and basic life insurance, and a mental health program as well as tuition reimbursement among others.

Must be willing to complete all license applications, background checks, security checks and/or any other documentation and provide copies of any identification documents required by any State, Federal or Tribal governmental agency in order to maintain compliance with their laws and to successfully perform in the role.

The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Conditions may require the Company to modify this job description and the Company reserves the right to exercise its discretion to make such changes.

Agilysys is an equal opportunity employer. In compliance with Federal and State EEO laws, qualified applicants are considered for all positions without regards to race, color, gender, religion, national origin, ancestry, place of birth, age, marital status, sexual orientation, disability, or veteran status.