Enterprise Account Executive - Financial Services

ElevenLabs; San Francisco (CA); On-site; USD 120,000 - 230,000; Full time

Job summary

ElevenLabs in San Francisco is seeking an experienced Enterprise Account Executive to drive growth across Financial Services, including banks, credit unions, insurers, lenders, and wealth managers. You will engage at scale, partnering with a strategic customer base to deliver AI voice technology solutions and high-impact use cases.

The ideal candidate learns fast, closes from warm introductions, and serves as a trusted advisor on generative AI and voice technology.

Qualifications

• 7+ years of quota-carrying enterprise SaaS sales experience.
• Experience with AI, generative AI, LLM-based products, or API-driven platforms.
• Proven ability to manage a diverse enterprise sales pipeline.

Responsibilities

• Win net-new logos and drive deal volume for ElevenAgents.
• Balance a diverse pipeline of large financial institutions with faster regional clients.
• Partner with the Enterprise Sales Lead to turn warm introductions into opportunities and closed deals.
• Identify where conversational AI can drive growth, automation, or cost efficiency in customer-facing workflows.
• Stay current on the conversational AI landscape, including competitors and governance trends.
• Develop and execute account strategies across the buying group to land high-impact use cases.
• Collaborate with Forward Deployed Engineers to scope use cases and support deployments.
• Coordinate with Legal teams to drive fast-moving negotiations.

Skills

Enterprise SaaS sales

AI / GenAI experience

Job description

About ElevenLabs

ElevenLabs is an AI research and product company transforming how we interact with technology.

About ElevenLabs

ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.

We Have Expanded From Voice Into Three Main Platforms

• ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
• ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
• ElevenAPI gives developers access to our leading AI audio foundational models.
  

Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.

How we work

• High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
• Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
• AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
• Excellence everywhere: Everything we do should match the quality of our AI models.
• Global team: We prioritize your talent, not your location.

What we offer

• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
• Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
• Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
• Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
• Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.

About The Role

We’re looking for an experienced, motivated Enterprise Account Executive to drive ElevenLabs’ growth across Financial Services: the banks, credit unions, insurers, lenders, and wealth managers people trust with their money, their families, and their futures. Their customers increasingly expect to talk, not type, whether they’re checking a balance, disputing a charge, filing a claim, or asking about a loan.

Our ideal candidate learns fast, closes well from a warm introduction, and is passionate about AI voice technology. You’ll act as a strategic partner to institutions reimagining how they serve, sell to, and sound to their customers, safely and at scale.

In This Role You Will

• Win net-new logos and drive ElevenAgents deal volume. These are the two metrics that define success in this role
• Be able to balance a diverse pipeline of large financial institutions who require white glove experience with medium sized regional clients who require speed to close
• Partner with the Enterprise Sales Lead to turn warm introductions into qualified opportunities and closed deals
• Identify where conversational AI can drive growth, automation, or cost efficiency in customer-facing and internal workflows. Our public use cases include account inquiries, payment support, fraud triage, loan origination, claims processing, collections, and compliance verification. Others include caller verification, onboarding, policy servicing and renewals, and contact center coaching
• Stay current on the conversational AI landscape, including competitive solutions, build-vs-buy dynamics, and emerging trends in AI governance and model risk
• Develop and execute account strategies across the whole buying group (CX and Contact Center Operations, Digital and Product, Technology, and Risk, Compliance, Legal, and InfoSec), landing with one high-impact use case and expanding across lines of business
• Partner closely with Forward Deployed Engineers to solution high-impact use cases, manage a successful Proof of Value, guide customers through model-risk, security, and architecture review, and set them up to scale in production
• Partner closely with Legal teams to drive strategic, fast-moving negotiations
• Serve as a trusted advisor on generative AI and voice, and share what you learn in the field to sharpen our Financial Services positioning, messaging, and references

Requirements

• At least 7+ years of quota-carrying enterprise sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms
• Financial services experience (banks, credit unions, insurers, lenders, payments) is preferred but not required. We